Integrated Care Program Manager – CSSBB

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee large-scale portfolio programs that are aligned with strategic goals and consist of multiple projects.

• Successfully deliver LTSS and Dual Eligible programs.

• Facilitate cross-functional activities across the organization.

• Ensure that milestone deliverables are completed and approved throughout the program's lifecycle.

• Enhance program and project management practices, processes, and tools.

• Complete activities related to program closure.

• Guide stakeholders in refining the program design.

• Identify and allocate business and IT resources in collaboration with functional owners, IT, and EPMO.

• Guarantee compliance with LTSS requirements.

• Capture and consolidate key performance indicators (KPIs) for the LTSS program.

• Manage program scope, schedule, and the impacts of changes.

• Collaborate with business executives to align programs with strategic objectives and ensure appropriate funding, resourcing, and management.

• Maintain the program stakeholder matrix.

• Promote cross-functional communication.

• Develop project communication and training plans in conjunction with Talent Development and Communications.

• Facilitate meetings with program stakeholders and represent the program in governance meetings.

• Review and approve meeting minutes from program sessions.

• Provide regular updates and maintain communications with senior management, stakeholders, and executive sponsors.

• Track, compile, and report on program metrics and budget.

• Identify and manage risks, mitigation strategies, contingency plans, issues, obstacles, and blockers.

• Maintain the program RAID (Risks, Assumptions, Issues, Dependencies).

• Manage the program's SharePoint site and document repository.

• Produce various reports, business decision documents, meeting minutes, and notifications.

• Develop plans for program operations and support.

• Perform additional related duties as required.

⛳️ Requirements

• A Bachelor's degree in project management, Business, Computer Science, or a related field is required, or equivalent years of relevant work experience may be accepted in lieu of the required education.

• A Master's degree in a related field is preferred.

• A minimum of three (3) years of program management experience is required.

• CSSBB certification is required.

• Strong proficiency in Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, and Outlook.

• Experience with project management software is necessary.

• Excellent analytical and reporting capabilities.

• Strong decision-making and problem-solving skills.

• Exceptional interpersonal and relationship-building abilities.

• Excellent critical listening and thinking skills.

• Ability to engage effectively with all organizational levels and external parties.

• Outstanding written and verbal communication skills.

• Capability to shape approaches and build consensus.

• Ability to lead a project team of over 20 core members and multiple vendors.

• Experience managing a project with a budget of up to $10M+.

• Aptitude to prioritize work and assignments to ensure projects are delivered on time and within budget.

• Profound understanding of project management processes, techniques, tools, and the development lifecycle, preferably Agile.

• Strong experience in the healthcare payer industry, with knowledge of Medicaid and Medicare.

• General office environment; may require sitting or standing for prolonged periods.

🏝️ Benefits

• Potential bonus linked to both company and individual performance.

• Comprehensive and substantial total rewards package.

• Support for employee total well-being.