Intake Specialist, Recruiter

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee the entire client intake process, ensuring a seamless and positive experience.

• Serve as the primary contact for new client inquiries, delivering timely and professional responses.

• Accurately gather, review, and organize client documentation.

• Facilitate the initiation of services, including scheduling and communication with internal teams.

• Conduct ongoing follow-ups to maintain high levels of client satisfaction and ensure customer success.

• Assist with recruitment activities, which include sourcing, screening, and coordinating candidates.

• Arrange interviews and manage candidate communication throughout the recruitment process.

• Aid in the onboarding process for new hires.

• Keep candidate and client pipelines current by utilizing systems such as Monday.com.

• Monitor and manage workflows for both intake and recruitment tasks.

• Collaborate with internal teams to effectively meet staffing and client requirements.

⛳️ Requirements

• Demonstrated experience in intake coordination, recruitment, or customer success (preferably in healthcare or ABA).

• Excellent communication and interpersonal abilities.

• Capability to handle both client-facing and recruitment duties.

• Highly organized with a keen attention to detail.

• Ability to multitask and thrive in a fast-paced environment.

• Familiarity with Monday.com or similar CRM/project management tools (preferred).

• Customer-oriented mindset with a dedication to service excellence.

• Strong problem-solving and administrative capabilities.

• Comfortable working U.S. hours.

🏝️ Benefits

• Comfortable working U.S. hours.

• Remote work from home.