Insurtech Sales Advocate

This is a fully remote position, open to applicants in Arizona, +8 more states.

📋 Description

• Provide exceptional service to customers while identifying coverage gaps, applicable discounts, and possible renewal increases.

• Respond to incoming calls from customers seeking auto, home, motorcycle, and various other insurance policies.

• Support policyholders in making changes to their existing policies.

• Gain knowledge and align customers with suitable insurance products from a wide array of insurance providers.

• Maintain a comprehensive understanding of Jerry's continually evolving application.

• Address issues and eliminate obstacles between customers and the appropriate coverage options.

• Handle service requests related to vehicles, drivers, lienholders, and policy documents.

• Collect and relay customer feedback to enhance the product experience.

⛳️ Requirements

• Previous experience in customer service, sales, or hospitality is advantageous but not mandatory.

• A friendly and upbeat demeanor.

• A team-oriented mindset.

• A strong work ethic.

• Excellent problem-solving abilities.

• Strong communication skills.

• Full-time employees must currently reside in eligible locations: AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada for salaried positions; AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA for hourly roles.

• Must be legally authorized to work in the U.S.

• A valid P&C license is required on the application; the employer will cover the cost of the license if the candidate does not currently possess one.

🏝️ Benefits

• Competitive salary and benefits package.

• Medical, dental, and vision insurance coverage.

• 401K/RRSP plan with employer matching contributions.

• Paid vacation time.

• Paid time off for personal use.

• Paid parental leave policy.

• Wellness benefits available.

• Equity/stock options offered.

• Uncapped commissions for roles in sales.

• Flexible scheduling options: 5-day, 8-hour or 4-day, 10-hour work weeks.

• Fully remote work environment.

• Work equipment provided by the employer.

• Opportunities for career advancement.

• Employer-sponsored P&C insurance license if required.