Instructional Designer

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Design, create, and enhance instructional materials for Field Services, encompassing onboarding curricula, technical/procedural training, and soft skill modules.

• Collaborate with subject matter experts, Field Services leadership, and Operations to pinpoint training requirements, collect content, and confirm technical and process information.

• Utilize adult learning theories and instructional design models such as ADDIE and SAM.

• Develop training for various formats, including instructor-led, virtual instructor-led, self-paced eLearning, video, and blended learning programs.

• Construct and manage content within the Learning Management System and SharePoint platforms.

• Design assessments, knowledge checks, and evaluation instruments.

• Assist with new hire onboarding and continuous skill training for field personnel.

• Work in conjunction with Quality, Compliance, and Operations to ensure alignment of content with policies, procedures, and regulatory standards.

• Collect and analyze learner feedback and performance data to enhance training effectiveness.

• Maintain version control and uphold documentation standards.

• Stay updated on trends, tools, and technologies in instructional design, and propose enhancements.

⛳️ Requirements

• Bachelor’s degree in Instructional Design, Education, Communications, Organizational Development, or a related field; or a comparable combination of education and experience (typically 4+ years of relevant instructional design/training experience in lieu of a degree).

• Over 5 years of experience in instructional design, training development, or a similar learning and development role.

• At least 4 years of experience in project management of learning programs.

• Proven experience utilizing instructional design models (e.g., ADDIE, SAM) and adult learning theories.

• Expertise in eLearning authoring tools (e.g., Articulate 360, Adobe Captivate, Synthesia, Scribe, or comparable tools).

• Experience in creating training for a field-based, technical, or service-oriented workforce is preferred.

• Familiarity with video production/editing tools and multimedia development is preferred.

• Experience with performance support tools, microlearning, or mobile learning design is preferred.

• Background in creating graphics for training solutions and communication purposes is preferred.

• Certification in instructional design or learning and development (e.g., CPTD, ATD certification) is a plus.

• Knowledge in instructional design and curriculum development.

• Understanding of adult learning theory and strategies for learner engagement.

• Skills in technical writing and content simplification.

• Proficiency in project and stakeholder management.

• Ability to make data-informed decisions and evaluate training effectiveness.

• Flexibility and comfort in a fast-paced, dynamic environment.

🏝️ Benefits

• Competitive salary and benefits for this full-time salaried position.