Institutional Key Account Manager – Hospital Sector and Biosimilar Products

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the Global Hospital & Biosimilar territory strategy to enhance access and drive portfolio expansion.

• Foster sales growth and accessibility within hospital and institutional accounts by influencing treatment decisions, formularies, and protocols.

• Create and implement account business plans that align with the priorities of the assigned territory.

• Build and sustain long-term relationships with pharmacists, healthcare professionals, physician groups, health authority decision-makers, institutions, and purchasing groups.

• Establish credibility, develop business cases, secure consensus on opportunities, and carry out action plans.

• Organize and deliver educational programs, participate in conventions, and utilize Pfizer resources effectively.

• Cultivate advocacy among speakers and local key opinion leaders.

• Manage assigned accounts, identify key customers, and promote Pfizer Global Hospital & Biosimilar products and services.

• Collaborate with cross-functional teams in the field and region, including healthcare partners, pharmacy account managers, Medical, Access, PSP, and Marketing.

• Assist in positioning promoted products on hospital formularies and treatment protocols.

• Provide insights on healthcare reform, healthcare systems, and funding ecosystems.

• Analyze account activities, develop account plans, optimize sales opportunities, and allocate resources effectively.

• Pursue synergies and partnerships to achieve the goals of Pfizer and its customers.

• Monitor key-account progress and implement necessary action plans.

• Employ a Digital First, multichannel approach to improve customer experience, enhance colleague efficiency, and ensure patient access.

• Identify and report adverse events and product complaints in accordance with corporate procedures.

⛳️ Requirements

• A university degree in business administration or a scientific field.

• At least five years of experience in pharmaceutical sales.

• Proven success in a customer-facing role, ideally within a specialty environment.

• Strong business acumen, strategic planning skills, and proficiency in relevant software.

• Exceptional communication, presentation, negotiation, and interpersonal abilities.

• Established network of key stakeholders that influence business activities within the territory.

• Experience in product management, sales training, or sales administration is a plus.

• Willingness to travel frequently and hold a valid driver’s license.

• Bilingualism in French and English; advanced spoken and written proficiency in English is required.

• Familiarity with specialized pharmaceutical product manufacturing, the Canadian supply chain, healthcare systems, funding ecosystems, hospital clinical pathways, pricing structures, contractual language, and competitive landscapes.

• Capability to manage specialized pharmaceutical portfolios, conduct account planning, negotiate value-based agreements, utilize digital technologies and channels, and report adverse events and product complaints.

🏝️ Benefits

• Inclusive teams and an equitable workplace.

• Accessible candidate experience and accommodations during the recruitment process.

• Commitment to diversity and inclusion.

• Information regarding acceptable and prohibited AI use during recruitment.