Installation and Calibration Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Deliver customer assistance through on-site installations of Trimble hardware, including Base kits for Machine Control.

• Precisely assess machine control systems on OEM (Trimble Earthworks) dealer machines and customer construction equipment.

• Diagnose, troubleshoot, service, and repair on-machine control systems.

• Install SITECH / Trimble equipment across OEMs, OEM dealers, and customers on dozers, excavators, graders, pavers, and compactors.

• Provide maintenance, support call-outs, telephone support, troubleshooting, and technical assistance for SITECH / Trimble equipment.

• Calibrate and re-calibrate SITECH / Trimble machine control equipment during field installations, rentals, or support activities.

• Assist the Machine Control Installation, Calibration, and Support Team Leader with customer requirements and operational planning.

• Document post-installation testing and maintain operational quality records.

• Conduct operator training for end users on system usage and operation.

• Train others and serve as an ambassador for technology integration on machines.

• Provide operational support for teams, stocks, vehicles, improvements, and training as needed.

• Complete and document installations, calibrations, field service, administration, and general activities in accordance with SITECH UK, Ireland, and Trimble standards.

• Deliver customer-focused outcomes, achieving first-time fixes and timely work to required standards.

• Operate remotely with national coverage and occasional overnight stays.

• Report directly to the Regional Installations Team Leader.

• Work under the supervision of a fully qualified SITECH Installation and Support Engineer during initial training.

⛳️ Requirements

• College or vocational qualification in Mechanical, Hydraulics, Electronics, or a related engineering field.

• Recent demonstrated capability to troubleshoot hydraulic and electrical issues on heavy machinery.

• Familiarity with construction site operations using heavy equipment machine control systems is preferred.

• IOSH, RAMS, Health & Safety awareness, along with an up-to-date CSCS card.

• Experience in Arc welding (helpful but not mandatory).

• Operation of heavy construction equipment is advantageous.

• Basic understanding of PC usage, including Microsoft Office applications like Outlook, Word, Excel, and Teams.

• Ability to research new and existing technical information through the Trimble portfolio.

• Experience with construction equipment is desirable.

• Experience with construction equipment technology is a plus.

• Familiarity with ground survey/digital field equipment is preferred.

• Understanding of field installation, calibration, and service support processes and documentation.

• Experience working in an OEM or OEM dealer site environment in an engineering or operations role.

• Experience as a field engineer is beneficial.

• Experience in a field technology role is advantageous.

• Experience in a service environment or workshop is preferred.

• Champion safety throughout all customer and operational activities.

• Proven customer service skills.

• Ability to effectively manage one’s time and support SITECH and customer needs.

• A keen attention to detail and the ability to diagnose issues through knowledge and experience in mechanical and electronic systems.

• Relevant qualifications are required; on-the-job training will be provided.

• Capability to work both independently and collaboratively as part of a team.

• Customer-centric mindset and dedication to ensuring customer satisfaction.

🏝️ Benefits

• 25 days of holiday plus bank holidays (with an option to purchase up to 5 additional days).

• Annual bonus.

• Comprehensive healthcare benefits (including medical, optical, hearing, dental, and new child support payments for new parents).

• Access to a company share scheme.

• 7% pension plan (matched by the company).

• Refer a friend bonus (£1000 if the referral is successful).

• Employee reward platform offering retail discounts and other rewards.

• Life insurance coverage.

• Provision of a laptop, phone, and van.

• Industry-leading product training.

• On-the-job training will be provided for successful candidates.

• Further and advanced product training will be offered as necessary, along with an onboarding program.