Install Base Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of performance across the installed base for designated accounts, acting as the key commercial and clinical growth leader after installation.

• Promote treatment volumes, utilization, and program development for CyberKnife and Radixact systems.

• Broaden treated indications, referral patterns, and program outreach in collaboration with customer clinical teams.

• Market Synchrony, software upgrades, application packages, and feature enhancements.

• Introduce new clinical capabilities aimed at enhancing outcomes, efficiency, and customer return on investment (ROI).

• Maintain responsibility for achieving software and upgrade revenue targets.

• Increase service contract revenue, encompassing renewals and multi-year agreements.

• Collaborate with Service and Sales Operations to navigate pricing, renewals, and customer negotiations.

• Assist in expanding annual recurring revenue (ARR) and ensuring high renewal rates.

• Identify, qualify, and highlight trade-in/trade-up opportunities.

• Work alongside Regional Sales Directors to facilitate capital pull-through.

• Offer insights on clinical, utilization, and lifecycle aspects to inform capital deal strategies.

• Cultivate relationships with physicians, physicists, administrators, and executive stakeholders.

• Lead customer business reviews that concentrate on performance, utilization, growth opportunities, and roadmap alignment.

• Collaborate with Clinical Applications to guarantee optimal adoption and customer success.

• Report directly to the Vice President of Sales.

⛳️ Requirements

• Bachelor's degree in Radiological Sciences (Radiation Therapy, Medical Physics, Dosimetry) or a related clinical field.

• Proven track record in Radiation Oncology or within complex clinical healthcare settings.

• Demonstrated capability to increase revenue within an established customer base.

• Strong comprehension of clinical workflows, treatment utilization factors, and program economics.

• Exceptional communication and presentation abilities for both clinical and administrative audiences.

• Excellent organizational, analytical, and opportunity management skills.

• Willingness to travel approximately 50% of the time.

• Experience in selling software, upgrades, or services in medical device or oncology sectors (preferred).

• Familiarity with CyberKnife, Radixact, and Accuray software platforms (preferred).

• Previous experience collaborating with capital sales teams on upgrade and replacement strategies (preferred).

• Commercial experience in managing renewals, pricing, and multi-year agreements (preferred).

• Must have authorization to work permanently in the country of application without sponsorship.

🏝️ Benefits

• Inclusive and collaborative work environment.

• Equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.