Inside Sales Specialist

This is a fully remote position, open to applicants in Alabama, +12 more states.

📋 Description

• Build, maintain, and support enduring business relationships with designated customers.

• Execute sales calls and engage in customer communications to foster business growth through new products, ensuring contract compliance and tailored strategic account initiatives.

• Act as the main point of contact for American Health Packaging (AHP).

• Implement programs across a specified geographic region and/or account base to optimize product pull-through and distribution while reducing service-level concerns.

• Conduct proactive outreach to customers to enhance sales revenue and fortify customer relationships.

• Engage in pre- and post-call research and planning, set interaction goals, and anticipate customer requirements.

• Achieve or surpass monthly sales and activity targets, which include call volume, revenue, and margin goals.

• Cultivate customer insights through consultative discussions, while keeping an eye on market and competitive trends.

• Customize sales messaging, perform timely follow-up, and seize additional business and revenue opportunities.

• Ensure accurate records of accounts, customers, contacts, activities, results, and interactions are maintained in Salesforce and other sales management tools.

• Collaborate with AHP Strategic Account Managers and the National Accounts team on product access, launches, and team-oriented sales strategies.

• Generate ideas for future customer engagement and call activities.

• Review and analyze reports and data to gauge profitable product growth and develop sustaining strategies.

• Participate in internal company meetings as required.

• Assess and monitor internal product reports to stay informed on product supply and availability.

• Perform other related duties and administrative responsibilities as assigned.

⛳️ Requirements

• Comprehensive knowledge in business administration, sales, marketing, or a related field, generally obtained through a four-year bachelor’s degree program or an equivalent combination of education and experience.

• A minimum of three (3) years of directly relevant and progressively responsible experience.

• Capacity to work hours that align with customers’ local time zones as required by business needs.

• Flexibility to adapt to daily shifts in products, procedures, and priorities.

• Proven ability to establish and sustain customer relationships.

• Working knowledge of sales management, sales planning, goal setting, and associated business information.

• Strong verbal and written communication abilities.

• Excellent interpersonal and collaborative relationship-building skills.

• Outstanding customer service and issue-resolution capabilities.

• Ability to analyze customer financial data and devise strategies to address financial considerations.

• Capacity to interpret industry trends and competitive insights and formulate responsive strategies and tactics.

• Strong creative problem-solving abilities.

• Proficiency in Microsoft Teams, Microsoft Office, Salesforce, or similar software systems.

• Willingness to travel to conferences, trade events, sales meetings, and other business-related events as necessary.

• Prior experience in generic pharmaceutical or commodity sales is preferred.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Professional development resources.

• Mentorship programs.

• Employee resource groups.

• Volunteer activities.

• Reasonable accommodations during the employment process.