Inside Sales Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Cultivate robust customer relationships by recognizing their needs, delivering responsive assistance, and ensuring an exceptional customer experience.

• Assist in the sales process through lead follow-ups, opportunity assessments, quotations, proposals, and order management.

• Create both standard and customized proposals, aligning pricing and technical specifications with the factory, engineering, and commercial teams.

• Propel opportunities through the sales cycle, aiding in order closure, customer account setup, and a smooth transition to operations.

• Collaborate across sales and ABB organizations to enhance relationships, exchange market and competitor insights, and achieve sales objectives.

• Act as a primary contact for customers with urgent and immediate needs.

• Report directly to the Services Inside Sales Manager.

⛳️ Requirements

• A Bachelor's Degree from an accredited university or college along with a minimum of 2 years of relevant work experience, or a High School Diploma/GED complemented by at least 5 years of relevant experience.

• Strongly preferred experience in proposal or quote development, sales support, or order administration.

• General familiarity with power transmission and distribution products/systems is preferred.

• Prior experience in business-to-business customer support is preferred.

• A Bachelor's Degree in Engineering or another technical field is preferred.

• Technical understanding of electrical products and services.

• Capability to quickly learn processes and think innovatively.

• Proficiency in organizing, prioritizing, and responding confidently in a fast-paced environment.

• Direct engagement with ABB customers and collaboration with Operations Teams, Commercial Proposal Managers, Sales Managers, Administrators, Channel Partners, and Manufacturers’ Representatives.

🏝️ Benefits

• Choice between two medical plan options: a PPO plan known as the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) referred to as the High Deductible Plan.

• Selection between two dental plan options: Core and Core Plus.

• Vision benefits.

• Company-paid life insurance (2X base salary).

• Company-paid AD&D (1X base salary).

• Voluntary life and AD&D – fully employee funded up to specified limits.

• Short Term Disability coverage for up to 26 weeks, fully company-paid.

• Long Term Disability coverage at 60% of salary, fully company-paid, with an option to “buy-up” to 66 2/3% of salary.

• Supplemental benefits – entirely employee-funded (including Accident insurance, hospital indemnity, critical illness, and pet insurance).

• Paid Parental Leave.

• Employee Assistance Program.

• Health Advocate resources available for mental/behavioral health, general health navigation, virtual health, and infertility/adoption support.

• Employee discount program.

• 401k Savings Plan with company contributions.

• Employee Stock Acquisition Plan (ESAP).

• 11 paid holidays.

• Vacation under a flexible time away policy for salaried exempt positions.

• Remote work model available: Remote – California.