Inside Sales Representative, Voice

This is a fully remote position, open to applicants in United States.

📋 Description

• Utilize a professional-focused, consultative sales approach that is grounded in understanding the daily challenges and objectives of service professionals.

• Manage the entire sales process from initial booking through to closing and engagement.

• Collaborate effectively to enhance the attachment of service professionals, boost their usage as a percentage of the Pro's total GMV, and increase monthly recurring revenue per managed account.

• Demonstrate empathy for the challenges faced by Pros to build trust and forge deeper connections with customers and the brand.

• Stay informed and adapt to ongoing product and technological advancements.

• Employ customer service, communication, presentation, and innovative problem-solving skills.

• Track daily activity metrics related to calls and attended demonstrations.

• Assist home service professionals in optimizing scheduling, dispatching, payments, and various business operations using Housecall Pro’s software.

⛳️ Requirements

• A minimum of 1 year of experience in a customer-facing, sales, or retention position.

• A Bachelor's degree or equivalent experience is preferred.

• Demonstrated success in collaborating with cross-functional teams and establishing strong internal and external relationships.

• Strong preference for candidates with CRM experience.

• Exceptional written and verbal communication skills.

• Proficient problem-solving skills.

• A motivated, driven, and self-starting mindset.

• Capability to comprehend customer needs and address them with effective product sales.

• Results-oriented and goal-driven.

• Experience utilizing AI tools to enhance work quality and efficiency.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability insurance.

• 401(k) plan.

• Paid holidays.

• Flexible paid time off that can be taken as needed.

• Monthly reimbursements for technology expenses.

• Employee assistance program.

• Flexible time off options.

• Paid parental leave.

• Additional company benefits.