This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve sales targets established by the VP of Sales and Inside Sales Manager.

• Provide an exceptional customer experience while securing business from both direct consumers and direct groups.

• Manage incoming sales inquiries through qualifying questions and lead prospects to the subsequent steps.

• Follow up on leads via outbound calls, emails, chats, and texts.

• Assess opportunities, present suitable products, and finalize sales.

• Recognize upsell prospects and additional services based on customer requirements and travel arrangements.

• Oversee communication through phone, email, and live chat channels.

• Assist customers in addressing questions, concerns, and unique situations.

• Collaborate with various departments to resolve issues and ensure customers receive appropriate solutions.

• Sustain consistent inbound and outbound activities to enhance revenue and outcomes.

• Engage in training and coaching sessions.

• Utilize Salesforce for documenting leads, monitoring follow-ups, and managing the sales pipeline.

⛳️ Requirements

• Bachelor’s degree or equivalent experience is required.

• Must have a P&C License or be able to pass the examination within 30 days of employment.

• Excellent verbal communication skills and a confident presence on the phone.

• Outstanding listening capabilities.

• Ability to clearly and simply present options.

• Customer-focused mindset.

• Strong grasp of sales fundamentals.

• Capable of multitasking across calls, emails, and live chats.

• Comprehensive understanding of sales principles and customer service practices.

• Proficient in using Salesforce for documenting leads, monitoring follow-ups, and effectively managing a pipeline.

🏝️ Benefits

• On-target earnings are around $90,000, with the potential to exceed $100,000 based on performance metrics achievement.

• Access to training, mentoring, and growth opportunities.

• Opportunities for increasing responsibility and career development.

• Commitment to equal opportunity employment.