Inside Sales Representative I

Posted 16 hours ago

This is a fully remote position, open to applicants in Florida.

📋 Description

• Promote and upsell Pest Management Services and Products to both potential and existing residential clients.

• Implement the sales process developed by the company in a professional, profitable, and ethical manner.

• Achieve or surpass established sales targets and KPIs while ensuring a customer-centric approach.

• Manage incoming sales calls on a daily basis.

• Maintain a closing rate of 60% or higher.

• Transform incoming customer inquiries into the Year Round Protection Plan.

• Reach and exceed monthly sales benchmarks.

• Apply the Inside Sales 6 Step Sales Approach.

• Follow up on pending and completed orders within 24 hours.

• Re-engage one-time purchase customers to transition them into the Year Round Protection Plan.

• Conduct residential marketing campaigns for new and existing customers.

• Carry out outbound and SMS marketing campaigns as necessary.

• Handle 12–15 calls per hour.

• Achieve a monthly call quality score of over 75%.


⛳️ Requirements

• A minimum of a high school diploma or GED is required.

• At least 1 year of successful experience in a rapidly expanding professional sales environment.

• A minimum of 1 year of experience in a call center setting.

• Demonstrated track record of achieving sales results and meeting objectives.

• Excellent verbal and written communication abilities.

• Experience working collaboratively with both internal and external stakeholders.

• Proven ability to succeed in a dynamic, fast-paced setting.

• Strong multi-tasking capabilities are essential.

• Must operate in a drug-free workplace.


🏝️ Benefits

• Benefits commence on Day 1 for Full-Time Employees.

• Opportunities for both professional and personal development.

• Various pathways to advance your career.

• Access to training and development programs.

• Tuition reimbursement available for full-time employees.

• Comprehensive medical, dental, vision, disability, and life insurance options.

• 401(k) retirement plan with company matching contributions.

• Paid vacation and sick days.

• Company-observed holidays and floating holidays.

• Commitment to health, safety, and flexibility.

• Performance incentives available for many positions.

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