Inside Sales Associate

This is a fully remote position, open to applicants in California, +5 more states.

📋 Description

• Deliver proactive sales and operational assistance to enhance customer interaction and expedite opportunities.

• Facilitate quote and pricing inquiries.

• Track order and shipment statuses.

• Oversee purchase order and invoice processes.

• Support territory planning and customer-related events.

• Coordinate communications related to sales.

• Aid in the prompt resolution of customer concerns.

• Maintain precise sales documentation.

• Provide analytical reporting and business insights.

• Assist with sales analytics to support strategic decision-making.

• Collaborate with Regional Sales Managers and Business Development teams to pinpoint process enhancements.

• Promote account growth initiatives.

• Enhance relationships with resellers, distributors, consultants, and end-user partners.

• Act as a liaison among customers, sales, operations, customer service, finance, and supply chain teams throughout the sales process.

⛳️ Requirements

• At least 3 years of relevant experience in sales support, inside sales, customer service, operations, or business support.

• Proven analytical skills with experience in interpreting and reporting business data.

• Strong proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.

• Excellent verbal and written communication abilities.

• Strong organizational, planning, and time management skills.

• Capacity to manage multiple priorities concurrently.

• Ability to collaborate effectively across cross-functional teams and cultivate cooperative working relationships.

• High attention to detail and a commitment to accuracy.

• Self-driven, adaptable, and capable of working independently in a remote setting.

• Demonstrated ability to succeed in a fast-paced business environment.

• Experience with SAP is preferred.

• Familiarity with Salesforce CRM is preferred.

• Experience supporting sales teams in professional AV, technology, consumer electronics, or related sectors is preferred.

• Strong knowledge of sales operations, order management, and forecasting processes is preferred.

• Advanced Excel and reporting skills are preferred.

• Bachelor's degree is preferred or equivalent experience.

• Honesty, integrity, and ethical conduct are essential requirements.

🏝️ Benefits

• Annual corporate bonus plan based on company performance (not guaranteed).

• Healthcare benefits including medical, dental, and vision.

• Paid medical leave.

• 401k plan with matching contributions from the company.

• Vacation time.

• Educational assistance.

• Student loan assistance program.

• Eighty hours of paid sick leave each year.

• Up to twelve weeks of paid parental leave.

• Hybrid home/office work environment.

• Monthly “Free Fridays.”

• Early shutdowns on Fridays throughout the year, including summer half-days.

• A culture that emphasizes Diversity, Equity, and Inclusion.