Inside Sales Representative, Bilingual French/Spanish

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Drive annual revenue growth within the designated territory or customer segment, aligning with personal annual and quarterly goals.

• Conduct product demonstrations and pursue new customers through a high volume of outbound calling, email, and targeted outreach efforts.

• Identify and assess new customer prospects and expansion opportunities to add to the sales pipeline.

• Manage both inbound and outbound leads as well as assigned opportunities by utilizing LinkedIn, marketing campaigns, customer data, and approved resources.

• Qualify leads, follow up, progress, and finalize opportunities within the inside sales framework.

• Provide consistent updates regarding performance, pipeline, conversion rates, and business development activities.

• Oversee sales opportunities by adhering to the established sales process and methodology.

• Document and advance qualified opportunities in Salesforce through every stage of the sales cycle.

• Collaborate with Account Executives, Implementation, Training, Customer Success, Marketing, Solution Engineers, Product Management, and other departments.

• Deliver precise weekly forecasts and uphold the necessary qualified-pipeline coverage ratio.

• Ensure Salesforce records for leads, activities, opportunity stages, and customer information are accurate and current.

• Work alongside Account Executives and Solution Engineers on intricate pricing, technical demonstrations, proofs of concept, RFP responses, and broader commercial support.

• Cultivate and maintain relationships with prospects and customers.

• Assist in sales and marketing initiatives aimed at boosting brand awareness, customer engagement, pipeline, and client base.

• Represent Infomedia with professionalism and integrity.

• Align sales efforts with Infomedia's cybersecurity capabilities and the security needs of clients.

• Manage customer and prospect data in adherence to data protection laws and Infomedia policies.

⛳️ Requirements

• Proven sales experience in a B2B SaaS, technology, inside sales, or customer-facing commercial setting, exhibiting success in meeting activity, pipeline, or revenue targets.

• Experience in a high-volume outbound call center environment.

• Proficient in managing leads, pipeline, and sales activities using a CRM system, ideally Salesforce.

• Training or experience in SaaS sales processes and methodologies is preferred.

• Capability to rigorously qualify opportunities and advance them through a structured sales process.

• Confidence in engaging with customers and prospects through phone, email, video, and other digital channels.

• Strong commercial acumen: the ability to grasp customer needs, articulate value, handle objections, and close assigned opportunities without undue discounting.

• Ability to identify when an opportunity necessitates support from an Account Executive, Solution Engineer, or leadership and to effectively coordinate a handoff.

• Excellent organizational skills and capability to manage a high volume of leads, activities, and opportunities simultaneously.

• Proficient written and verbal communication skills in English, along with local market language skills.

• Experience in the automotive or related industries is advantageous but not essential.

• Confidence in proactive prospecting and customer interactions through email, phone calls, and virtual meetings.

• High degree of accuracy and attention to detail.

• Outstanding organizational, follow-up, and recordkeeping abilities.

• Proficient in utilizing online tools for research, prospecting, and customer engagement.

• Ability to perform well under pressure, meeting clear targets and deadlines.

• Capacity to work independently as well as collaboratively within a team environment.

• Strong administrative skills, personal discipline, and consistent follow-through.

• Ability to convey the significance of security and privacy in a sales context and to appropriately address or escalate related customer inquiries.

• High attention to detail with a commitment to safeguarding the confidentiality and integrity of customer and prospect information.

• Strong motivation and drive to achieve and exceed sales targets.

• Naturally collaborative and able to work effectively with Account Executives, CSMs, SEs, Marketing, and other internal teams.

• Commercially curious and capable of positioning solutions in relation to business outcomes.

• Proactive and persistent in initiating contact and following up.

• Polite, clear, and articulate communicator with both technical and non-technical audiences.

• Respectful and demonstrates integrity in all interactions.

🏝️ Benefits

• Flexibility to occasionally work outside of standard office hours.

• Opportunity to travel within your sales region periodically, as needed.