Inside Sales Representative

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Facilitate activities related to acquiring new customers.

• Meet budgeted closing and productivity targets utilizing telephone-based sales techniques.

• Drive revenue through consultative selling of WM services during inbound calls, primarily for smaller and less complex accounts.

• Ensure high levels of customer satisfaction in sales interactions.

• Achieve or surpass weekly and monthly sales activity targets.

• Implement outbound telephone marketing initiatives.

• Attract, develop, manage, and document leads generated from outbound marketing calls.

• Utilize WM sales productivity software tools, including the Prospect and Customer Database, Proposal Program, and Pricing Tools.

• Provide weekly updates on local market picture counts and participation rates.

• Participate in monthly Safety meetings and offer feedback to Route Managers and Drivers.

⛳️ Requirements

• High School Diploma or GED (accredited).

• Minimum of 2 years of customer service experience in addition to the educational requirement.

• At least 9 months of demonstrated success in a WM customer service-oriented role as an internal requirement.

• Proficient in the use of personal computers and various software applications.

• Strong organizational and problem-solving abilities.

• Capability to propose customer solutions that comply with relevant local, state, and federal regulations.

• Residency in the greater Phoenix area based on business needs.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability insurance.

• Stock purchase plan.

• Company matching on a 401(k).

• Paid vacation.

• Paid holidays.

• Paid personal days.

• Competitive total compensation package.

• REAL ID or TSA-approved alternative may be obtained if required for business air travel or access to federal properties.