Inside Sales Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Promote and enhance Pest Management Services and Products to potential and existing residential clients.

• Implement the company's established sales process in a professional, ethical, and profitable manner.

• Achieve or surpass baseline sales goals and KPIs while ensuring a customer-centric approach.

• Manage incoming sales inquiries on a daily basis.

• Maintain a closing rate of 60% or higher and convert incoming customer calls into the Year Round Protection Plan.

• Consistently meet or exceed monthly sales benchmarks.

• Apply the Inside Sales 6 Step Sales Approach effectively.

• Follow up on Proposed/Proposed/Open Orders and Sold/Proposed within a 24-hour timeframe.

• Re-engage single-purchase customers to transition them into the Year Round Protection Plan.

• Implement residential campaigns aimed at both new and existing clients.

• Conduct outbound and SMS campaigns as required.

• Manage 12–15 calls per hour.

• Achieve an average monthly call quality score of above 75%.

⛳️ Requirements

• A minimum of a high school diploma or GED is required.

• At least 1 year of successful experience in a rapidly expanding professional sales environment.

• A minimum of 1 year of call center experience.

• Demonstrated success in driving sales performance and meeting objectives.

• Excellent verbal and written communication abilities.

• Proven experience working effectively with both internal and external stakeholders.

• Successful track record in a dynamic, fast-paced setting.

• Strong multi-tasking abilities are essential.

• Must be able to work remotely, based in Tallahassee, Florida.

🏝️ Benefits

• Benefits commence on Day 1 for Full-Time Colleagues.

• Opportunities for professional and personal growth.

• Multiple pathways for career advancement.

• Access to training and development programs.

• Tuition reimbursement benefits for full-time employees.

• Comprehensive medical, dental, vision, disability, and life insurance coverage.

• 401(k) retirement plan with company matching contributions.

• Paid vacation and sick days.

• Company-paid holidays and floating holidays.

• Performance incentives available for various roles.

• Emphasis on health, safety, and flexibility.