Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Account Managers on current accounts to transform expansion signals into a robust pipeline, driving upsell and cross-sell revenue.

• Assess, progress, and finalize opportunities that yield immediate, measurable revenue in alignment with customer objectives.

• Work alongside account managers, customer success, and product teams to ensure a smooth post-sale transition and customer adoption.

• Coordinate with sales leaders for alignment, oversight, and coaching.

• Observe and assist senior representatives during presentations and demonstrations, gradually assuming more responsibility.

• Provide product teams with valuable insights regarding sales obstacles and customer feature requests.

• Complete the onboarding process for product and Inside Sales.

• Clearly communicate the value propositions of Workbench, Connect, and Package Manager.

• Manage the expansion pipeline while ensuring the accuracy of CRM data.

• Generate sales-qualified expansion opportunities and track progress towards ramp targets.

• Conduct value-driven discovery discussions with existing customer contacts.

• Meet quota expectations and create a repeatable expansion playbook.

• Provide structured feedback from customers and products.

• Take ownership of the growth within Account Managers’ portfolios and mentor newer team members.

⛳️ Requirements

• Previous experience in software sales, encompassing the sourcing and closing of business, as an Inside Sales Representative or Account Executive/Manager.

• Strong enthusiasm for inside sales, customer relationship management, and enterprise data/data science software.

• Demonstrated success in qualifying interest and leading discovery processes to align solutions with customer requirements.

• Outstanding verbal and written communication abilities.

• Strong organizational skills and meticulous attention to detail.

• Proactive, coachable attitude, robust work ethic, willingness to exert effort, and a positive mindset.

🏝️ Benefits

• 100% coverage of medical, dental, and vision insurance premiums for employees and their families.

• Inclusion of fertility and gender-affirming healthcare in all plans.

• Additional mental health and wellness benefits through Ginger, inclusive of support for teen family members.

• Gender-neutral paid parental leave offered to all new parents, including those who foster or adopt.

• Enrollment in a 401(k) plan starting from day one.

• Significant yearly 401(k) match after six months of employment.

• Annual profit-sharing bonus.

• Fully remote team distribution.

• Optional access to the Boston office.

• $400 monthly reimbursement for coworking space expenses.

• Lifestyle Savings Account with an initial deposit of $1,800 and a quarterly stipend of $375 for professional development, wellness, financial health, charitable giving, and remote work support.

• A minimum of four weeks of paid time off (PTO) annually.

• 15 paid company holidays.

• Opportunities for mentorship and career advancement.

• Focused work time, reduced meetings, and asynchronous work practices.