Inside Sales Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Transform pre-qualified leads into new customers and convert existing clients into repeat business.

• Handle and oversee both inbound and outbound sales communications.

• Assess calls, establish rapport, identify sales requirements, and deliver information regarding company products and services while adhering to call flow protocols.

• Achieve conversion targets, booking-rate objectives, monthly revenue goals, and various performance indicators.

• Promote residential pest control and associated services in accordance with standard operating procedures.

• Establish service accounts for new clientele.

• Gather credit card details for auto-payment on all newly created accounts.

• Arrange inspections and quality-control visits for sales inspectors and technicians.

• Efficiently navigate multiple software applications, input data in real-time, process orders, and review existing accounts while maintaining courteous customer interactions.

• Meet the objectives outlined in the Monthly Development Plan.

• Accurately input lead information into databases.

• Deliver exceptional support to current customers under the one-call resolution promise.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Prior inside sales experience is mandatory.

• Outstanding written, verbal, and interpersonal communication abilities.

• Proficient customer service skills.

• Capability to type at least 50 words per minute with 90% accuracy; a typing assessment will be administered.

• Basic knowledge and proficiency with Google Suite, including Gmail, Google Sheets, and Google Docs.

• Ability to perform simple mathematical calculations.

• Must be legally eligible to work in the United States.

• Successful completion of pre-employment evaluations, including a criminal background investigation, drug screening, clean driving record assessment, and verification of work history, academic credentials, licenses, and certifications.

• Bilingual proficiency in English and Spanish is preferred but not mandatory.

🏝️ Benefits

• Health, dental, vision, and life insurance coverage.

• The employer covers 80% of individual-only health, dental, and vision premiums and 60% for dependents.

• Life insurance provided at no cost to employees.

• Employee Assistance Program with 24/7 app-supported access.

• 401k plan with up to 4% company matching.

• Two weeks of paid time off during the first year.

• Six paid holidays.

• One paid floating holiday.

• Opportunities for bonuses and commissions may be available.

• Paid training program.

• Company-sponsored licensure.

• Employee discounts.

• Employee Referral Bonus of $2,000.

• Clear pathways for career growth and advancement.

• Military veterans are strongly encouraged to apply.