Inside Sales Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Transform pre-qualified leads into new clients and encourage existing customers to make repeat purchases.

• Manage both inbound and outbound sales calls efficiently.

• Assess calls, establish rapport, identify sales needs, and provide details about the company's products and services.

• Achieve conversion, booking rate, monthly revenue, and various performance targets.

• Market residential pest control and associated services in accordance with standard operating procedures.

• Set up service accounts for new clients.

• Gather credit card details for auto-payment on new accounts.

• Organize inspections and quality-control visits for sales inspectors and technicians.

• Utilize multiple programs, input real-time data, place orders, and search existing accounts while maintaining customer interactions.

• Fulfill Monthly Development Plan objectives.

• Accurately enter lead information into databases.

• Deliver exceptional assistance to current customers under the one-call resolution guarantee.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Prior inside sales experience is mandatory.

• Outstanding written, verbal, and interpersonal communication abilities.

• Strong customer service aptitude.

• Capability to type a minimum of 50 WPM with 90% accuracy; a typing test is required.

• Basic proficiency with Google Suite, including Gmail, Google Sheets, and Google Docs.

• Ability to perform simple mathematical calculations.

• Current authorization to work legally in the United States.

• Successful completion of pre-employment screening, which includes a criminal background check, drug screening, clean driving record assessment, work history verification, academic credential verification, license verification, and certification verification.

• Bilingual proficiency in English and Spanish is preferred but not mandatory.

🏝️ Benefits

• Health, dental, vision, and life insurance options.

• Employer covers 80% of individual-only health, dental, and vision premiums and 60% for dependents.

• Life insurance provided at no cost.

• Employee Assistance Program with 24/7 app-supported access.

• 401(k) plan with up to 4% company matching.

• 2 weeks of paid time off in the first year.

• 6 paid holidays.

• 1 paid floating holiday.

• Opportunities for bonuses and commissions.

• Comprehensive paid training program.

• Company-sponsored licensure.

• Employee discounts available.

• $2,000 bonus for employee referrals.

• Clear pathways for career growth and advancement.