Inside Sales Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Transform pre-qualified leads into new customers while fostering repeat business from existing clients.

• Handle and oversee both inbound and outbound sales calls.

• Interact with customers to qualify calls, establish rapport, identify sales needs, and offer product and service information in accordance with call flow guidelines.

• Achieve conversion targets, booking rate objectives, monthly revenue goals, and other key performance indicators.

• Market residential pest control services and related offerings in line with standard operating procedures.

• Set up service accounts for new clients.

• Gather credit card details for auto-payment on all newly established accounts.

• Organize inspections and quality control visits for sales inspectors and technicians.

• Utilize multiple software programs concurrently while entering real-time data, placing orders, and retrieving existing accounts.

• Meet Monthly Development Plan objectives.

• Accurately input lead information into databases.

• Provide support to current customers under the one-call resolution guarantee.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Prior inside sales experience is mandatory.

• Outstanding written, verbal, and interpersonal communication skills.

• Strong customer service capabilities.

• Proficiency in typing at a minimum of 50 WPM with 90% accuracy; a typing assessment will be administered.

• Basic knowledge/skill proficiency with Google Suite, including Gmail, Google Sheets, and Google Docs.

• Ability to perform basic mathematical calculations.

• Must be legally eligible to work in the United States.

• Successful completion of pre-employment screening, which includes a criminal background check, drug screening, clean driving record evaluation, work history verification, academic credential assessment, license verification, and certification validation.

• Bilingual proficiency in English and Spanish is preferred but not mandatory.

🏝️ Benefits

• Health, dental, vision, and life insurance coverage.

• Employer contributes 80% towards individual-only health, dental, and vision premiums and 60% for dependents.

• Life insurance provided at no cost to employees.

• Employee Assistance Program with 24/7 app-supported access.

• 401k plan offering up to 4% company matching.

• Two weeks of paid time off during the first year.

• Six paid holidays.

• One paid floating holiday.

• Opportunities for bonuses and commissions.

• Comprehensive paid training program.

• Company-sponsored licensing.

• Employee discounts available.

• Employee Referral Bonus of $2,000.

• Clear pathways for growth and advancement opportunities.

• Extensive and affordable benefits programs.

• Military veterans are encouraged to apply.