Inside Sales Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Transform pre-qualified leads into new customers and encourage existing clients to become repeat buyers.

• Handle both inbound and outbound sales calls effectively.

• Qualify calls, establish rapport, identify sales requirements, and provide information about the company's products and services in accordance with call flow protocols.

• Achieve targets for conversion rates, booking rates, monthly revenue, and other performance metrics.

• Market residential pest control services and related offerings following established procedures.

• Set up service accounts for new clients.

• Gather credit card details for automatic payments on all new accounts established.

• Organize inspections and quality-control visits for sales personnel and technicians.

• Manage multiple software programs concurrently while entering data in real-time, placing orders, and reviewing existing accounts.

• Meet the objectives set in the Monthly Development Plan.

• Accurately input lead information into databases.

• Provide support to current customers under the one-call resolution guarantee.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Prior experience in inside sales is essential.

• Outstanding written, verbal, and interpersonal communication abilities.

• Strong customer service orientation.

• Capability to type a minimum of 50 WPM with 90% accuracy; a typing assessment will be conducted.

• Basic proficiency in Google Suite, including Gmail, Google Sheets, and Google Docs.

• Ability to perform basic mathematical calculations.

• Current legal eligibility to work in the United States.

• Successful completion of pre-employment screening, including a criminal background check, drug screening, evaluation of clean driving records, and verification of work history, academic qualifications, licenses, and certifications.

• Bilingual proficiency in English and Spanish is preferred but not mandatory.

🏝️ Benefits

• Comprehensive health insurance with 80% coverage for individual premiums and 60% for dependent premiums.

• Dental insurance with 80% coverage for individual premiums and 60% for dependent premiums.

• Vision insurance with 80% coverage for individual premiums and 60% for dependent premiums.

• Life insurance provided at no cost to employees.

• Access to an Employee Assistance Program (EAP) offering 24/7 app-supported resources for stress management, mental health, financial advice, and life events.

• 401k plan with up to 4% company matching.

• Two weeks of paid time off during the first year.

• Six paid holidays.

• One paid floating holiday.

• Opportunities for bonuses and commissions.

• Paid training program.

• Company-funded licensure.

• Employee discounts.

• Employee Referral Bonus of $2,000.

• Clear pathways for career growth and advancement.

• Comprehensive and affordable benefits reviewed each year.