Inside Sales Representative

This is a fully remote position, open to applicants in New York.

📋 Description

• Coordinate product launches, training sessions, and compliance refreshers in collaboration with internal teams and key retailers.

• Manage and update sales tools, including Outfield CRM and Google Workspace.

• Administer and troubleshoot sales platforms, particularly Nabis NY.

• Serve as a liaison between sales, distribution, and retail partners.

• Communicate with accounts and representatives to confirm and resolve order details.

• Assist with onboarding and provide product education and support.

• Manage dispensary engagement activities such as vendor days and training sessions.

• Oversee menu accuracy across Nabis, LeafLink, Dutchie, and Jane.

• Update inventory levels and ensure pricing consistency.

• Maintain product images and descriptions.

• Manage BI platforms and Looker Studio dashboards.

• Create reports on placements, reorder cycles, and sales goals.

• Review menus of retail partners and competitors to identify opportunities.

• Identify and rectify pricing or presentation discrepancies.

• Analyze order frequency to pinpoint at-risk accounts.

• Support post-promotion ROI analysis and maintain historical data archives.

• Utilize internal and external data to uncover product trends and gaps.

• Maintain a retail target pipeline and provide insights for field sales efforts.

• Share reports on competitive and product positioning.

⛳️ Requirements

• 1–3 years of experience in cannabis sales support, customer success, or operations.

• Strong understanding of the NY cannabis market.

• Excellent communication and organizational abilities.

• Proficiency in Google Sheets.

• Proficiency in Looker Studio.

• Proficiency in CRM systems.

• Experience with digital menus and data platforms.

• Familiarity with Headset or BDSA is preferred.

• Background in commission tracking.

• Technical skills for creating dashboards and automation.

🏝️ Benefits

• Living wage.

• Generous PTO.

• Parental leave with day one eligibility.

• Health insurance.

• Dental insurance.

• Vision insurance.

• Disability insurance.

• 401(k) with 4% match.

• 10 company-paid holidays.

• Equal opportunity and equitable hiring practices.

• Reasonable accommodations throughout the hiring process.