Inside Sales Representative

This is a fully remote position, open to applicants in Belgium.

📋 Description

• Generate interest in IDEXX diagnostic products and services through virtual interactions with customers.

• Foster customer loyalty by gaining insights into the realities of veterinary practices.

• Drive sales and promote rapid assay tests as well as specialty tests.

• Assess customer needs, suggest appropriate solutions, and enhance diagnostic workflows and clinical decision-making.

• Recognize the requirements for in-house diagnostics and reference laboratory services to create sales opportunities.

• Identify potential customers for in-house diagnostics by conducting needs assessments and gathering information.

• Transform marketing qualified leads into sales qualified leads.

• Generate sales opportunities in the customer data management system and delegate them to VDC/VDS colleagues.

• Engage in regular virtual business discussions to uncover diagnostic needs and recommend suitable solutions.

• Process Rapid Assay orders from customers.

• Collaborate with the Sales Ecosystem, including VDC, VDS, and ASM colleagues, to address customer needs and growth opportunities.

• Maintain a high level of expertise in products, services, competencies, processes, and technical skills through development planning, training, and coaching.

⛳️ Requirements

• Proficient in English, French, and Dutch – both spoken and written.

• Prior experience in daily customer interactions, preferably with a background in virtual sales.

• Proven ability to achieve results in a virtual sales setting using phone, email, and chat.

• Exceptional interpersonal and communication skills.

• Capable of working independently while being a dedicated team player.

• Proactive and resilient in a dynamic business environment.

• Highly organized with a meticulous approach and strong attention to detail.

• Empathetic, credible, and personable.

• Skilled at absorbing and communicating technical information, adapting messages for diverse stakeholders.

• Familiarity with the veterinary diagnostic market.

• Experience in the healthcare or scientific sectors is advantageous.

🏝️ Benefits

• Sales bonus.

• IDEXX contribution to your pension.

• Life and medical insurance.

• 25 days of holiday in addition to public holidays.

• Competitive compensation, incentives, and benefits.

• Opportunities for learning and discovery.