Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the field-based sales team in promoting product growth through outstanding virtual customer engagement.

• Promote early detection of colorectal cancer by facilitating the adoption of the Shield blood test.

• Utilize analytical insights to identify potential new business opportunities and transform incoming leads into active ordering accounts.

• Achieve or surpass sales targets through virtual prospecting, relationship development, and national sales initiatives.

• Cultivate virtual relationships with healthcare providers and secure their commitment to adopting the Shield test for colorectal cancer and other types of cancer.

• Employ challenger-selling techniques to comprehend provider needs and illustrate how Guardant Health solutions enhance patient outcomes and optimize practices.

• Leverage Salesforce, Veeva, competitive market data, and other internal resources to gain insights into the CRC treatment market and make informed business decisions.

• Offer virtual product education and training to primary care practices, securing stakeholder support for the integration of Shield into their workflows.

• Deliver exceptional customer service by proactively addressing issues and supporting providers throughout the sales process.

• Adhere to company policies, industry standards, and regulations while managing multiple projects and deadlines.

⛳️ Requirements

• At least 1 year of sales experience, including internships or inside sales, with established sales goals.

• Preferred experience in virtual selling within an inside sales environment.

• A college degree is preferred but not mandatory.

• Proven ability to engage in virtual selling discussions, address objections, and align client needs with product offerings.

• Capability to quickly learn and apply technical product knowledge.

• Excellent oral and written communication skills; able to present complex information clearly in a virtual setting.

• Experience with CRM systems such as Salesforce, Veeva, or similar platforms is preferred.

• Strong negotiation, problem-solving, and customer service skills.

• Preferred high-touch customer service and relationship-building abilities.

• A valid driver's license with a clean driving record is required for daily field office and customer visits, if necessary.

• Willingness to travel to open territories as needed and occasional national travel for sales meetings.

• Ability to responsibly utilize AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements.

• Background screening, including criminal history, is required.

• Capacity to lift routine office supplies, operate office equipment, and sit for prolonged periods.

🏝️ Benefits

• Flexible work-life balance provided by the work model.

• Work-from-home days for focused individual tasks.

• Reasonable accommodations for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs.

• Equal opportunity employment.

• Confidential handling of applicant information.