Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify potential new business opportunities by leveraging analytical insights and convert incoming leads into active ordering accounts.

• Achieve or surpass sales targets through virtual prospecting, building relationships, and implementing national sales strategies.

• Develop virtual relationships with healthcare providers to encourage the adoption of the Shield blood test for colorectal cancer and other types of cancer.

• Utilize challenger selling techniques to comprehend provider needs and showcase how Guardant Health's offerings enhance patient outcomes and optimize practices.

• Employ Salesforce, Veeva, competitive market analytics, and other internal tools to gain insights into the CRC treatment market and make informed business decisions.

• Educate and train primary care practices virtually on Shield product knowledge and the integration of workflows.

• Deliver exceptional customer service and proactively address issues during the sales process.

• Ensure adherence to company policies, industry standards, and regulations.

• Effectively manage multiple projects and deadlines.

⛳️ Requirements

• At least 1 year of sales experience, which may include internships or inside sales, along with a track record of achieving sales goals.

• Previous experience in virtual selling within inside sales is highly desirable.

• A college degree is preferred but not mandatory.

• Capability to engage in sales discussions, overcome objections, and align client needs with product offerings.

• Quick learner with the ability to assimilate and apply technical product knowledge.

• Outstanding oral and written communication skills with the ability to present complex information virtually.

• Experience with CRM systems such as Salesforce, Veeva, or comparable platforms is preferred.

• Excellent negotiation, problem-solving, and customer service abilities.

• Preferred skills in high-touch customer service and relationship-building.

• Demonstrated resilience, adaptability, grit, and creative problem-solving skills.

• Proven track record of meeting and exceeding objectives.

• Possess initiative, strategic thinking, prioritization, and the ability to handle competing demands.

• A coachable growth mindset with a strong desire to learn.

• A valid driver's license and a clean driving record are required for daily field office and customer visits, if necessary.

• Willingness to travel to open territories as needed and occasionally for national sales meetings.

• Curiosity, sound judgment, and the ability to critically assess and responsibly utilize AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements.

• Must be able to pass a background screening that includes a criminal history check.

• Ability to remain seated for extended periods and use office equipment; may encounter noise, fumes, and biohazard materials in laboratory settings.

🏝️ Benefits

• Flexible hybrid work model for eligible onsite employees.

• Work-from-home days for focused individual tasks.

• Reasonable accommodations available for candidates with disabilities, long-term conditions, mental health issues, or sincerely held religious beliefs.