Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide exceptional virtual customer interactions to support the sales team in the field.

• Promote growth and early detection of colorectal cancer by encouraging the use of the Shield blood test.

• Identify potential new business opportunities through analytical insights and convert incoming leads into active ordering accounts.

• Achieve or surpass sales targets by engaging in virtual prospecting, relationship-building, and implementing national sales strategies.

• Establish virtual connections with healthcare providers and secure their commitment to adopting the Shield test.

• Utilize challenger selling techniques to comprehend provider needs and illustrate how Guardant Health offerings enhance patient outcomes and streamline operations.

• Leverage Salesforce, Veeva, competitive market data, and other internal resources to gain insights into the CRC treatment market and make informed, data-driven decisions.

• Educate and train primary care practices on product knowledge and integrating the Shield workflow.

• Deliver high-touch customer service and proactively resolve issues throughout the sales process.

• Adhere to company policies, industry standards, and regulations while managing multiple projects and meeting deadlines.

⛳️ Requirements

• At least 1 year of sales experience, which may include internships or inside sales, with measurable sales goals.

• Preferred experience in virtual selling, particularly in inside sales.

• A college degree is preferred, but not mandatory.

• Proven ability to engage in sales conversations, address objections, and align client needs with product solutions.

• Capacity to rapidly learn and apply technical product knowledge.

• Outstanding oral and written communication skills, with the ability to present complex information virtually in a clear manner.

• Prior experience with CRM systems such as Salesforce, Veeva, or similar platforms is preferred.

• Excellent negotiation, problem-solving, and customer service abilities.

• Preferred skills in high-touch customer service and relationship-building.

• A clean driving record and a valid driver's license are required for daily visits to field offices and customers, if necessary.

• Willingness to travel to open territories as needed and occasionally for national sales meetings.

• Curiosity, sound judgment, and the capacity to critically evaluate and responsibly utilize AI-enabled tools in line with company policies, ethical standards, and regulatory requirements.

• Ability to remain seated for extended periods.

• Background screening, including criminal history, is required.

🏝️ Benefits

• Flexible hybrid work model available for eligible onsite employees.

• Designated work-from-home days for focused individual tasks.

• Reasonable accommodations provided for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs.