Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide exceptional virtual customer interactions to support the field-based sales team.

• Facilitate growth and early detection of colorectal cancer by promoting the adoption of the Shield blood test.

• Identify potential new business opportunities using analytical insights and convert incoming leads into active ordering accounts.

• Achieve or surpass sales targets through virtual prospecting, relationship-building, and national sales strategies.

• Establish virtual relationships with healthcare providers and secure their commitment to utilizing the Shield test for colorectal and other cancers.

• Employ challenger selling techniques to understand provider needs and illustrate how Guardant Health offerings enhance patient outcomes and streamline operations.

• Utilize Salesforce, Veeva, competitive market data, and other internal resources to gain insights into the CRC treatment market and make informed, data-driven decisions.

• Provide virtual education and training to primary care practices to gain stakeholder support and effectively integrate Shield into their workflows.

• Deliver high-touch customer service and proactively address issues throughout the sales process.

• Adhere to company policies, industry standards, and regulations while managing multiple projects and meeting deadlines.

⛳️ Requirements

• At least 1 year of sales experience, including internships or inside sales, with demonstrated sales goals.

• Preferred experience in virtual selling and inside sales.

• A college degree is preferred but not mandatory.

• Proven ability to engage in virtual selling discussions, address objections, and align client needs with product offerings.

• Capability to quickly learn and apply technical product knowledge.

• Outstanding oral and written communication skills, with the ability to present complex information clearly in a virtual format.

• Experience with CRM systems such as Salesforce, Veeva, or comparable platforms is preferred.

• Excellent negotiation, problem-solving, and customer service capabilities.

• Strong skills in high-touch customer service and relationship-building are preferred.

• A valid driver’s license with a clean driving record is required for daily field office and customer visits, if necessary.

• Willingness to travel to new territories as needed and occasional national travel for sales meetings.

• Curiosity, sound judgment, and the ability to critically assess and responsibly use AI-enabled tools in compliance with company policies, ethical standards, and regulatory requirements.

• Background screening, including a criminal history check, is required.

• Ability to lift routine office supplies and effectively operate office equipment.

• Capability to sit for extended periods.

• Ability to work in an environment with potential exposure to high noise levels, fumes, and biohazard materials in laboratory settings.

🏝️ Benefits

• Flexible work-life balance through a hybrid work model.

• Work-from-home days for focused individual tasks for eligible onsite employees.

• Reasonable accommodations provided during the hiring process.

• Equal Opportunity Employer.