This is a fully remote position, open to applicants in United States.

📋 Description

• Generate new business opportunities while managing and expanding the existing customer base.

• Handle the administrative aspects of the sales process.

• Accurately input customer purchase orders into the system.

• Follow up on orders to guarantee successful delivery that meets customer expectations.

• Oversee open order management to ensure prompt and precise delivery.

• Confirm timely and accurate invoicing.

• Proactively address customer and supplier issues.

• Familiarize yourself with vendor supplier programs to source products at competitive prices.

• Assist customers with returns, order inquiries, and information requests.

• Build relationships with sales teams, vendors, and internal departments.

• Provide support with quoting.

• Present add-on opportunities such as warranty upgrades, service agreements, accessories, or supplies.

• Maintain professionalism in communications with both internal and external customers.

• Complete assigned projects and additional responsibilities as needed.

⛳️ Requirements

• Bachelor’s degree is preferred.

• A minimum of 1 year of experience in sales or customer service.

• Familiarity with computers, networking, and the IT industry as a whole.

• Excellent communication and phone skills.

• Capability to prioritize tasks and multitask effectively.

• A team player with a positive outlook.

• Proficient in the Microsoft Office suite of products.

• Ability to perform seated tasks with occasional standing or walking activities.

🏝️ Benefits

• Eligibility for a 401(k) plan.

• Participation in the employee stock purchase program.

• Paid time off, including vacation, sick leave, and personal days.

• Medical, financial, and/or other benefits, depending on the position offered.

• Reasonable accommodations provided in accordance with applicable laws.