Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Actively reach out to new prospects and current customers to discover new freight opportunities, upcoming projects, lane requirements, and bidding activities.

• Re-establish connections with inactive and underutilized clients to identify ways to increase volume for Cargomatic.

• Collect shipment information, including volume, lanes, equipment, timing, service requirements, and decision-making processes to create qualified opportunities for Sales and Pricing.

• Keep precise records of customer interactions, follow-ups, and opportunity statuses in the CRM while advancing prospects through the sales funnel.

• Collaborate with Sales, Pricing, Customer Success, and Operations to develop solutions, address customer needs, and convert opportunities into active business.

• Achieve or surpass activity and opportunity-generation targets while enhancing customer engagement, conversion rates, and revenue growth.

⛳️ Requirements

• Exceptional verbal and written communication skills, with the confidence to make outbound calls and engage customers at various levels.

• Capability to identify needs, ask insightful questions, instill urgency, and guide conversations toward a clear next step.

• Comfortable with high levels of outbound activity, follow-ups, rejection, and consistently striving to create new opportunities.

• Ability to quickly build trust and maintain professional relationships with both new prospects and long-term customers.

• Strong time management and follow-through skills; able to handle a high volume of customer interactions, tasks, and opportunities.

• Experience in transportation, freight brokerage, or logistics is preferred.

• Quick learner of CRM tools, pricing platforms, and Cargomatic technology.

🏝️ Benefits

• Competitive medical, dental, and vision insurance coverage.

• 401(k) plan with company matching.

• Generous paid time off, including vacation, sick leave, and company holidays.

• Employee assistance program and wellness resources available.

• Opportunities for professional growth and career development.

• A collaborative, people-first culture that emphasizes safety, compliance, and continuous improvement.

• Performance-based incentives offered.