Inside Sales Manager – Inbound, Higher Education, Corporate

This is a fully remote position, open to applicants in India.

📋 Description

• Respond to all paid marketing-generated inquiries related to Higher Education and Corporate within the specified SLA.

• Manage inquiries via Google Ads, Meta Campaigns, Website Forms, Landing Pages, Webinars, Email, WhatsApp, Phone Calls, and Referral Campaigns.

• Ensure timely follow-ups and accurate CRM documentation for each lead.

• Qualify inquiries from universities, colleges, higher education institutions, business schools, professional institutions, corporate organizations, HR/L&D functions, and training/capability development teams.

• Understand organizational needs, business requirements, purchasing timelines, budget considerations, and decision-making processes.

• Identify and engage with relevant decision-makers and influencers.

• Conduct discovery conversations and suggest appropriate IME solutions.

• Communicate with senior stakeholders, including Deans, Directors, Vice Chancellors, Heads of Departments (HODs), HR Heads, L&D Heads, and business leaders.

• Schedule appropriately qualified meetings with GTM Marketing, GTM Sales, Sales Enablement, the Co-Founder, or other relevant team members.

• Follow up with leads and prospects to enhance lead-to-meeting conversion rates.

• Maintain precise CRM records, lead statuses, follow-up schedules, and meeting notes.

• Ensure 100% CRM accuracy and timely activity updates.

• Prepare regular reports on inbound leads, qualification, follow-ups, meetings, and conversions.

• Track prospects through the stages of Enquiry → Qualification → Meeting → Opportunity.

• Identify stalled or aging leads and take appropriate actions.

• Collaborate with GTM/Sales teams to transition qualified opportunities.

• Capture customer requirements, objections, and market feedback.

• Share insights with Marketing, GTM, and Product teams to enhance campaigns, messaging, and propositions.

• Identify opportunities for improvement in inbound lead quality, qualification, and conversion.

⛳️ Requirements

• 2–5 years of experience in B2B Inside Sales, Inbound Sales, Institutional Sales, EdTech Sales, Corporate Sales, or Lead Qualification.

• Experience managing paid marketing-generated inbound leads is highly preferred.

• Background in engaging with senior stakeholders in Higher Education or Corporate organizations is advantageous.

• Excellent communication skills in English; proficiency in Hindi is a plus.

• Strong telephone-based lead qualification and consultative selling abilities.

• Comfortable engaging with senior decision-makers.

• Proficient in discovery, questioning, and objection-handling techniques.

• Familiarity with CRM systems such as Zoho CRM, Salesforce, HubSpot, LeadSquared, or equivalent.

• Exceptional follow-up discipline and time management skills.

• Strong attention to detail and commitment to CRM hygiene.

• Ability to thrive in a target-driven environment.

• Capable of managing a high volume of inbound inquiries and calls.

• Strong aptitude for understanding customer needs and positioning solutions effectively.

• Preferred industry experience includes: EdTech, Higher Education, Corporate Learning & Development, Education Services, LMS / Learning Technology, Professional Education, Training & Capability Development, Educational Publishing / Assessment.

• Preference will be given to candidates with experience in Higher Education institutions and Corporate organizations located in Delhi NCR, Mumbai, Bengaluru, or Hyderabad.

• Candidates with an existing network or familiarity with Deans, Directors, VCs, HODs, HR Heads, L&D Heads, and other institutional/business decision-makers will have a competitive edge.

🏝️ Benefits

• Performance-linked incentives.

• Remote work arrangement.