Inside Sales Center Agent

This is a fully remote position, open to applicants in Florida.

📋 Description

• Respond professionally to incoming calls, emails, and live chats concerning homeowner inquiries.

• Accurately and proficiently document detailed notes for each homeowner interaction.

• Assess incoming leads while fostering interest in products and services.

• Arrange appointments for in-home sales consultants and work collaboratively with the team as required.

• Deliver outstanding customer service and address issues with urgency and professionalism.

• Identify, engage, and create opportunities with potential homeowners across various markets.

• Optimize the conversion of incoming calls, leads, and inquiries into scheduled appointments.

⛳️ Requirements

• High School Diploma or its Equivalent.

• Minimum of 1 year of experience in Sales & Marketing.

• Minimum of 1 year of experience in Customer Service & Professional Phone Etiquette.

• Previous experience in the Home Improvement or Appointment Setting Industry is advantageous.

• Must possess reliable transportation.

• Must be comfortable using dual computer screens.

• Must be computer literate and able to type at least thirty words per minute.

• Must be willing to undergo a criminal background check.

• This Company Participates in E-Verify.

🏝️ Benefits

• Paid time off.

• Six paid holidays.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Paid training.

• Performance bonus.

• Paid weekly.

• Opportunities for career growth and promotion from within.