Inside Sales Account Representative

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Expand an existing portfolio of clients

• Foster and sustain relationships with key decision-makers and influencers

• Oversee a customer portfolio while understanding their business requirements

• Reach out to customers via phone and email

• Create new sales opportunities and promote upselling through calls, emails, and electronic communication

• Manage responses to customer inquiries regarding orders and quotes

• Engage in prospecting through outbound calls and emails

• Drive sales through effective project management, tracking open orders, resolving issues, and providing customer support

• Achieve profitable growth by meeting sales quotas

• Offer product pricing utilizing pricing matrices and other resources

• Develop product code guidelines while striving to meet target margin objectives

• Conduct estimating, take-offs, and proposal tasks as necessary

• Escalate complex or atypical issues to a supervisor

⛳️ Requirements

• Must be a resident of Indiana, Illinois, Michigan, Tennessee, or Ohio

• High School Diploma or GED is strongly preferred

• Specialized skills training or certification may be required

• Generally requires 2–5 years of relevant experience

• B2B experience and CRM knowledge are advantageous

• Proficiency in Microsoft Outlook, Word, and Excel is essential

• Must be able to pass a background and drug test

• Availability to work the 6:00/6:30 a.m. CT shift from Monday to Friday

• Willingness to undertake occasional overnight travel, typically less than 10% of the time

🏝️ Benefits

• Medical coverage including prescription drug benefits

• Dental insurance

• Vision coverage

• Health Care and Dependent Care Flexible Spending Accounts (FSA)

• 401(k) plan with company matching

• Paid holidays

• Paid vacation time

• Paid personal days

• Wellness Day

• Paid sick leave

• Life and Accidental Death & Dismemberment Insurance

• Short-term and Long-term Disability Insurance

• Critical Illness Insurance

• Accident Insurance

• Whole Life Insurance

• Commuter Benefits

• Tuition Reimbursement

• Employee Assistance Program

• Adoption and Surrogacy Assistance

• Monthly sales incentives

• Flexible remote work schedule

• Competitive hourly base salary