Inside Channel Account Manager – iCAM, EMEA/US/APAC

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Recruit and onboard new MSP partners into the Sophos MSP program.

• Reactivate dormant or underperforming partners to become revenue-generating MSPs.

• Facilitate partner advancement through various MSP tiers.

• Assist partners in developing profitable managed security practices that align with recurring revenue models.

• Take ownership of monthly recurring revenue growth for assigned MSP partners.

• Promote cross-selling and attachment of Endpoint, MDR, Email, and Firewall solutions.

• Enhance consumption within the MSP Flex billing model.

• Implement territory plans aimed at partner activation, revenue enhancement, and product attachment rates.

• Provide structured partner onboarding that includes tools, billing, and positioning.

• Conduct regular business reviews with key partners.

• Advocate for certifications and training to ensure partner readiness.

• Educate partners on MSP business models, Sophos differentiators, sales strategies, and go-to-market campaigns.

• Manage a substantial volume of partners and opportunities with effective prioritization.

• Maintain pipeline management, forecasting, and activity tracking in Salesforce.

• Accelerate deal velocity through distributor collaboration, presales teamwork, quoting, and deal registration.

• Collaborate closely with distributors, MSP specialists, and sales engineers to foster consumption-based growth and partner success.

⛳️ Requirements

• 3–5 years of experience in channel sales, inside sales, or partner development.

• Experience in high-volume SMB or mid-market environments.

• Familiarity with IT, cybersecurity, or SaaS consumption models.

• Experience working with MSPs, resellers, or subscription-based business frameworks.

• Understanding of recurring-revenue or consumption-based sales with an MRR mindset.

• Experience collaborating with distributors in APJ/ASEAN markets.

• Proficiency in CRM systems, particularly Salesforce, and managing partner pipelines.

• Legal authorization to work in the Philippines without requiring employer sponsorship.

🏝️ Benefits

• Remote-first working model.

• Employee-led diversity and inclusion networks.

• Annual charity and fundraising initiatives.

• Volunteer days.

• Global employee sustainability initiatives.

• Global fitness and trivia competitions.

• Global wellbeing days.

• Monthly wellbeing webinars and training.

• Adjustments to recruitment and selection processes for accessibility, upon request.