Inside Business Development Manager – Broker Sales

This is a fully remote position, open to applicants in Canada.

📋 Description

• Advocate for and educate mortgage brokers about solutions offered by Manulife Bank

• Cultivate and enhance relationships with current mortgage brokers while seeking new opportunities

• Establish positive connections through targeted calling initiatives, virtual meetings, and professional sales communication via phone and email

• Develop, sustain, and widen both internal and external relationships within a designated geographic area

• Maintain consistent strategic engagement with mortgage brokers and territory partners through quarterly business planning

• Comprehend and convey the sales strategy through the Manulife Bank sales education series

• Collaborate with External Business Development Managers to identify suitable candidates for the educational program

• Implement knowledge assessments to achieve mastery status

• Organize, host, and lead virtual meetings for assigned brokers

• Assist brokers throughout the entire process from pre-application to funding

• Support and oversee National Desks to attract mortgage deals

• Manage funding ratios with brokers within the portfolio

• Handle referred and existing broker client transactions

• Oversee the transition of mortgage brokers to External BDMs upon completion of the educational series and meeting volume thresholds or funded-deal targets

• Manage transitions of brokers who do not meet the required threshold for External BDM support

• Analyze mortgage broker production to identify relationships that may require termination

• Foster relationships and collaborate with Compliance, Client Services, Marketing, Events, Product, and other organizational partners

• Organize daily activities to meet productivity targets and support mortgage brokers and the sales region

• Utilize technology to enhance efficiencies within the territory and sales team

⛳️ Requirements

• College or University degree in a relevant field

• Minimum of 2 years experience in the banking and mortgage brokerage sector

• Solid understanding of mortgage underwriting

• Experience in conducting virtual meetings and presentations

• Ability to analyze sales data and reports effectively

• Proficient knowledge of Microsoft Office, Salesforce, Power BI, and Adobe platforms is advantageous

• Skills in business planning and territory management

• Excellent communication and interpersonal abilities, with a talent for building and maintaining relationships

• A strong enthusiasm for learning and development

• Proven capability to persuade and negotiate through consultation and active listening

• Demonstrated sales acumen, business development, and prospecting skills

• Ability to execute a repeatable and measurable sales process

• Capacity to provide underwriting expertise

• Skilled at nurturing strong relationships with both clients and internal partners

• Strong time management abilities and prioritization skills

• Effective communication, organization, and collaboration skills

• Initiative and a positive influence with the ability to excel in a fast-paced environment

• Quick learner and self-starter with a strong motivation to succeed

• Flexibility and adaptability to change, including shifting priorities and tight deadlines

• Strong problem-solving and analytical abilities; capable of investigating issues independently

• Results-oriented and team-focused

• Comfortable with performance-based compensation structures

• Open to feedback, eager to learn, and committed to continuous improvement

🏝️ Benefits

• Flexible work environment

• Health insurance

• Dental insurance

• Mental health benefits

• Vision insurance

• Short- and long-term disability coverage

• Life and AD&D insurance coverage

• Adoption/surrogacy benefits

• Wellness benefits

• Employee/family assistance plans

• Retirement savings plans

• Pension

• Global share ownership plan with employer matching contributions

• Financial education and counseling resources

• Paid holidays, vacation, personal, and sick days

• Statutory leaves of absence

• Sales incentive programs and role-specific incentive compensation