Infrastructure Engineer

This is a fully remote position, open to applicants in Canada, +2 more countries.

📋 Description

• Assist and empower internal business units by providing shared engineering services and functionalities.

• Develop tools and processes tailored for internal teams.

• Cultivate relationships with stakeholders and manage projects from inception to completion.

• Collaborate with customer-facing internal teams to enhance their missions and streamline their daily operations.

• Partner with product engineering to gather data for informed business decisions.

• Enhance observability through metrics, alerting, logging, and telemetry integration.

• Identify opportunities and implement improvements in Continuous Deployment.

• Utilize infrastructure as code to implement changes within cloud environments.

• Work alongside engineering teams to drive cross-functional infrastructure enhancements.

• Automate the upgrade process for managed services and virtual machines.

• Design, develop, test, and document essential software components.

• Integrate observability into operational services, participate in incident response, and manage customer support escalations.

• Assess and enhance the efficiency, scalability, and stability of system resources.

⛳️ Requirements

• Proficiency in CI/CD, secrets management, infrastructure as code, and observability.

• Experience with distributed systems.

• Familiarity with operating managed services in a cloud environment, preferably AWS.

• Experience with Kubernetes in a production setting is a significant advantage.

• Understanding of networking concepts, including IP addressing and routing.

• Knowledge of Go programming is advantageous.

• Capability to provide and receive constructive feedback while working autonomously.

• Adaptability to the evolving dynamics of a startup environment.

• Strong written and verbal communication skills.

🏝️ Benefits

• Competitive base salary, equity incentive plan, and variable commission for quota-based roles.

• Extensive group benefits with no waiting period, encompassing health, vision, and dental coverage for employees and their families.

• Flexible remote-first work culture.

• Opportunities for virtual and in-person social gatherings.

• Corporate co-working initiative.

• Employer-funded retirement contributions that match employee contributions dollar-for-dollar, up to 0.75% of eligible annual compensation.

• Annual company retreat and team off-site events.

• $1500 USD annually allocated for professional development.

• Access to mentorship, coaching, and opportunities for internal promotions.

• Flexible paid time off program.

• Company-provided laptop (Mac or PC).

• Monthly reimbursement for home internet expenses.

• $500 USD allowance for home office/workstation customization.

• Paid parental leave enhancements: 20 weeks for birthing parents and 16 weeks for non-birthing parents.