Indirect RV/Marine Relationship Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement sales and business development strategies that yield positive business outcomes

• Market indirect auto lending products and discover cross-sell opportunities that serve the customer's best interests

• Create solutions and recommendations aligned with business strategy and stakeholder requirements

• Suggest new products and services that meet customer demands

• Persuade and negotiate to fulfill business goals

• Evaluate issues and their implications for the business and apply solutions

• Assist in the formulation of strategic plans

• Recognize emerging issues and trends to guide decision-making

• Support strategic initiatives involving both internal and external stakeholders

• Act as a subject matter expert on various projects

• Help establish business priorities and the sequence of execution

• Foster productive relationships with BMO businesses, dealers, customers, and stakeholders

• Synchronize marketing initiatives with business development efforts

• Contribute to operational program planning and execution

• Manage risks associated with auto, marine, and recreational financing, documentation, and operational integrity

• Uphold a customer-focused approach and nurture a service-oriented environment

• Engage in projects aimed at enhancing customer experience

• Adhere to AML, terrorist financing, FCAC consumer provisions, Privacy Act, lending, compliance, audit, legal, regulatory, and ethical standards

• Monitor and evaluate performance and address any arising issues

• Act as a liaison between clients and organizational departments to offer product support and expertise

• Ensure alignment among stakeholders

• Provide specialized consulting, analytical, and technical assistance

• Use sound judgment to identify and resolve problems

• Work independently and manage non-routine situations

• Implement BMO’s Risk Management Framework and make risk-informed decisions that align with business strategies and approved risk appetites

⛳️ Requirements

• Generally 5–7 years of relevant experience

• Post-secondary degree in a related field or an equivalent combination of education and experience

• Comprehensive knowledge of indirect auto lending product offerings, pricing, dealer trends, and the competitive landscape

• Expert understanding of regulatory requirements and underwriting guidelines associated with indirect auto lending

• Profound credit knowledge and skills

• Familiarity with portfolio management

• Experience in managing customer pipelines is essential

• Strong leadership skills paired with a customer service orientation

• Extensive customer service capabilities

• Significant experience in change management

• Proficient experience in reading and analyzing production reports

• Deep knowledge and technical expertise acquired through extensive education and business experience

• Exceptional verbal and written communication abilities

• Strong collaboration and teamwork skills

• Advanced analytical and problem-solving abilities

• High-level influencing skills

• Proficient in data-driven decision-making

• Compliance with relevant legal, regulatory, audit, ethical, and risk management requirements

🏝️ Benefits

• Performance-based incentives

• Discretionary bonuses

• Health insurance

• Tuition reimbursement

• Accident and life insurance

• Retirement savings plans

• Comprehensive training and coaching

• Support from management

• Opportunities for networking

• Access to tools and resources to achieve new milestones

• Reasonable accommodations for individuals with disabilities