Inbound Sales Representative

This is a fully remote position, open to applicants in Jamaica, +2 more countries.

📋 Description

• Engage with warm inbound phone leads through insightful and consultative discussions.

• Articulate cremation options and pricing, address objections, and close sales effectively.

• Conduct follow-ups via phone, text, and email.

• Keep precise records and outline next steps.

• Achieve sales and quality objectives.

• Assist with queue coverage and associated workflows.

• Enhance product knowledge and refine Meadow’s consultative sales methodology.

• Support families in understanding cremation service options with empathy and clarity.

• Advance toward First Call Representative eligibility by maintaining a strong conversion rate, delivering excellent customer experiences, and ensuring workflow accuracy and dependability.

⛳️ Requirements

• Minimum of 2 years of sales experience.

• Proven track record of achieving individual sales goals.

• Preferably, experience in closing consumer sales over the phone.

• Excellent spoken and written English that is clear, warm, and confident.

• Ability to take responsibility for sales metrics and ensure follow-through.

• Capacity to remain calm, utilize feedback, and adapt in a dynamic startup environment.

• Familiarity with HubSpot or similar CRM platforms.

• A workspace that meets the company’s technical specifications.

• Access to reliable internet and a quiet, comfortable working environment.

• Flexibility for fixed five-day schedules: Monday–Friday or Tuesday–Saturday.

• Willingness to work eight-hour shifts.

• Availability for AM shifts starting between 6 am–10 am ET or PM shifts beginning between 11 am–2 pm ET.

• Fluency in Spanish or experience in insurance, healthcare, or travel is a plus.

• An English-language resume and an audio introduction are required during the application process.

🏝️ Benefits

• Paid training.

• Paid time off (PTO).

• 10 paid holidays.

• Fully remote work environment.

• Significant monthly bonuses.

• Eligibility for an uncapped performance-based compensation plan for First Call Representatives.

• Opportunities for professional growth and advancement.

• Career paths and opportunities on par with the U.S. team.

• Constructive feedback and commitment to training and development.