Inbound Sales Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage incoming sales calls from customers

• Assess client needs and provide travel suggestions

• Conduct follow-up outbound calls, address objections, and finalize sales

• Offer tailored cruise recommendations based on customer preferences and interests

• Foster enduring relationships to enhance customer loyalty

• Clarify cruise itineraries, onboard facilities, and pricing information

• Keep precise records of interactions and follow up with potential leads

• Exhibit enthusiasm for crafting exceptional travel experiences for affluent clients

• Operate from home in a completely virtual setting

• Uphold high ethical standards

• Stay receptive to coaching, open to feedback, and highly motivated to achieve success

⛳️ Requirements

• Background in telephone sales or a comparable sales position

• Over 5 years of experience as an Account Executive or in a related sales role

• Proven track record of meeting and surpassing sales KPI metrics

• Strong experience in making sales via phone

• Outstanding communication, negotiation, and interpersonal abilities

• Capability to establish and maintain relationships with high-end clientele

• Flexible availability including evenings, weekends, and holidays

• Self-discipline to work within a structured setting adhering to schedule standards

• Prior sales experience with a proven ability to close deals on the first call

• Proficient with basic computer applications and tools, such as MS Word, Teams, and Outlook

• A distraction-free home workspace/environment

• Adequate space for a desktop computer with 2–3 monitors

• Reliable power source and dedicated high-speed internet with at least 25 Mbps upload and download speeds

• Ethernet connection required; wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi, and hotspots are prohibited

• Must reside within the USA

🏝️ Benefits

• Average earning potential of $90,000 per year (hourly base + commission)

• Historical annual average commission of $53,000

• Eligibility for annual discretionary bonuses

• 401(k) plan with company matching

• Employee Share Purchase Plan (ESPP)

• Comprehensive medical, dental, vision, life, and disability insurance at a highly subsidized rate; some plans fully covered by Viking

• Paid training with hourly compensation and guaranteed commission

• 15 paid vacation days

• Sick leave accrual as per state regulations

• 6 paid holidays each year

• Complimentary and/or discounted cruise opportunities

• Highly subsidized gym membership

• Discounts on theaters, theme parks, movie tickets, and travel through IATA membership

• Fully remote work arrangement