Inbound Sales Consultant

This is a fully remote position, open to applicants in Alabama, +15 more states.

📋 Description

• Handle inbound sales inquiries from small businesses.

• Recognize sales prospects through consultative discussions and promote additional business supplies.

• Deliver a genuine and engaging customer experience while actively listening to discern both stated and implied needs.

• Broaden sales opportunities by utilizing promotional items, print marketing, and other services.

• Achieve monthly performance targets related to revenue, customer experience, and time management.

• Adhere to the established sales methodology to enhance average spending and emphasize product and service value.

• Manage multiple PC order systems while effectively communicating with customers.

• Handle a significant volume of daily customer inquiries with professionalism and precision.

• Process high-quality, accurate orders for callers representing a premium printing supplier.

⛳️ Requirements

• Education: High School Diploma or GED.

• Strong communication skills with customers developed in retail or call center settings.

• Ability to establish rapport with clients, team members, and leadership.

• Strong and creative problem-solving abilities.

• Takes responsibility for actions, progress, and outcomes.

• Demonstrates proficiency in learning and utilizing Salesforce and Microsoft Office 365 applications in a fast-paced environment.

• Capable of efficiently multi-tasking and navigating across various PC order systems.

• Ability to manage a high volume of daily customer inquiries while upholding professionalism and accuracy.

🏝️ Benefits

• Competitive benefits starting from day one.

• Healthcare options including Medical, Dental, and Vision.

• Paid Time Off, Volunteer Time Off, and Holidays.

• Employer-Matched Retirement Plan.

• Employee Stock Purchase Plan.

• Short-Term and Long-Term Disability coverage.

• Assistance for Infertility Treatment, Adoption, and Surrogacy.

• Tuition Reimbursement.

• Commission or an annual performance incentive plan.