Inbound Sales Associate

This is a fully remote position, open to applicants in Greece.

📋 Description

• Build and nurture relationships with both current and prospective clients through proactive and reactive communications.

• Introduce new products and pinpoint sales opportunities.

• Manage renewals and address billing inquiries.

• Execute cross-selling and upselling initiatives.

• Negotiate pricing and address discount requests in line with company policies.

• Address customer issues and resolve complaints.

• Generate sales reports and dashboards that track KPIs, customer feedback, and market trends.

• Collaborate with sales, marketing, and various other departments.

• Engage in and lead projects related to sales.

• Report technical issues and recommend process enhancements.

• Maintain current knowledge of products and technical specifications.

• Occasionally undertake tasks beyond primary responsibilities to aid in achieving company objectives and development.

⛳️ Requirements

• Exceptional written and verbal communication skills in both Greek and English.

• Strong aptitude for problem-solving.

• Proficient negotiation and sales capabilities.

• Good understanding of sales performance metrics.

• Experience in data analysis and reporting.

• IT background or technical skills are advantageous.

• Knowledge of products and services in the relevant field is preferred.

• At least 2 years of experience in a similar position.

• Strong teamwork, collaboration, and interpersonal skills.

• Excellent organizational and time management skills.

• Self-driven, proactive, and results-focused mindset.

🏝️ Benefits

• Fully remote work setup.

• Commitment to diversity and inclusion.

• Opportunities for continuous learning.