Inbound Sales Agent

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Transform incoming inquiries into sales via phone, chat, and email.

• Assess customer requirements and suggest appropriate products.

• Accurately process orders and payments.

• Follow up on pending quotes and inquiries that have not been converted.

• Document every interaction in the CRM system.

• Manage inbound calls, chats, and web inquiries from individuals with existing needs.

• Propose the best options and finalize sales.

⛳️ Requirements

• Proven experience in a sales or contact center position with a focus on conversion targets.

• Strong confidence in both spoken and written English.

• Familiarity with CRM platforms such as HubSpot, Zoho, or Salesforce.

• Attention to detail when processing order and payment information.

• A quiet home office environment and reliable fiber internet connection.

• Prior experience selling to UK customers (preferred).

• Knowledge of e-commerce platforms like Shopify (preferred).

• Experience in upselling or cross-selling (preferred).

🏝️ Benefits

• Fully remote—work from any location within South Africa.

• Working hours from 09:00 to 17:00 UK time (11:00 to 19:00 SAST), Monday to Friday.

• Long-term employment with a stable UK company, rather than short-term contracts.

• A UK employer dedicated to investing in their long-term employees.