In-Home Sales Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Identify customer needs and propose solutions using Lowe’s products and services.

• Acquire in-depth knowledge of product offerings to deliver information and advice.

• Achieve sales targets consistently.

• Foster relationships within the designated territory through active engagement with stores and regions.

• Provide exceptional customer service in line with Lowe’s policies and programs.

• Address inquiries from both customers and employees, guiding them through their projects.

• Communicate information regarding stock, special orders, product benefits, applications, and warranties.

• Establish client relationships and evaluate needs through effective qualifying questions.

• Address client objections and comprehend project results.

• Take precise measurements, verify product choices, outline next steps, and secure follow-up commitments.

• Reconnect with undecided clients during promotional events.

• Confirm appointments 24 hours in advance.

• Prepare for meetings by organizing calls, products, and activities.

• Collaborate with general contractors and installers to quote, sell, and deliver accurate job outcomes.

• Keep the appointment calendar current and active.

• Provide thorough updates to the Services Territory Sales Manager during one-on-one meetings.

• Deliver project documents and information to the appropriate store.

• Organize project folders and complete contracts, pricing worksheets, and proposal documentation as per policy.

• Maintain collateral, samples, forms, and documentation for client demonstrations.

• Adhere to safety protocols in customers’ homes and Lowe’s stores.

⛳️ Requirements

• High School diploma or GED and 1-2 years of experience in residential construction (e.g., home building or renovations) OR face-to-face sales experience (considered an alternative to experience as a Lowe's Sales Specialist).

• Valid driver’s license with reliable transportation and the ability to pass an MVR screening in compliance with company standards.

• If mandated by state or local regulations, obtain a salesperson license or pass the necessary licensing exam within sixty (60) days of employment commencement.

• Preferred 1-2 years of experience with Lowe’s or similar sales CRM systems (e.g., M2O).

• Preferred 1-2 years of experience in in-home or commission-based sales.

• Availability to work flexible hours from Tuesday to Saturday.

• Willingness to travel frequently between customer locations.

🏝️ Benefits

• 401k plan with a matching contribution of up to 4.25%.

• Discounted Employee Stock Purchase Plan with a 15% discount off the strike price.

• Tuition-Free Education opportunities.

• 10-week Maternity/Parental Leave policy.

• 10% Associate Discount on purchases.

• Comprehensive Health, Dental, and Vision insurance.

• Life and Disability insurance coverage.

• Paid time off based on role, tenure, and location, including vacation, holidays, sick leave, and volunteer time.

• Flexible spending and health savings accounts available.

• 401(k) Retirement account with company match.

• Employee Assistance Program offering concierge services, work/life resources, and free counseling.

• Educational support programs, including tuition assistance and scholarships for trade skills.

• Business Travel Accident insurance coverage.

• Maternity and Parental leave benefits.

• Adoption assistance program.

• Lowe's Associate Discount and access to a broad discount platform.

• Annual bonuses, eligibility for the Lowe's Employee Stock Purchase Plan, deferred compensation plan, and grant awards.

• Opportunities for learning and professional development.