Implementation Release Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Coordinate activities related to business and operational readiness for upcoming product and process launches.

• Maintain centralized oversight of the release pipeline and the preparedness of imminent changes.

• Collaborate with teams from Product, Process, Business Validation, Learning & Development, Product Marketing, and Implementation.

• Monitor readiness across areas such as testing, training, communications, documentation, and implementation support.

• Identify and escalate any gaps, risks, and dependencies that may impact release readiness or the end-user experience.

• Assist in making go/no-go decisions for releases by providing insights into business, operational, and user readiness.

• Evaluate the effects of product and process modifications on current workflows.

• Ensure that Implementation teams receive advance information and insights to assist users during releases.

• Promote consistent release governance and compliance with release readiness standards.

• Track release results and user feedback, recommending improvements for processes, coordination, and handoffs.

⛳️ Requirements

• Bachelor's degree or an equivalent combination of education and experience.

• Generally, a minimum of 4 years of relevant experience.

• Experience in fields such as implementation, program or project management, business operations, operational readiness, deployment, or a similar area.

• Proven ability to coordinate initiatives across technical, operational, and business teams.

• Understanding of release management, operational readiness, change adoption, and implementation methodologies.

• Excellent organizational and project coordination abilities.

• Capacity to manage multiple priorities, stakeholders, and dependencies effectively.

• Skill in identifying risks and gaps, assessing impacts, and facilitating resolution and escalation.

• Capability to translate product and technical changes into understandable business, operational, and end-user impacts.

• Strong analytical and problem-solving capabilities.

• Excellent written and verbal communication skills.

• Ability to foster cross-functional alignment and influence stakeholders without direct authority.

• Proficiency in developing effective working relationships across both technical and business domains.

• Ability to thrive in a fast-paced environment with shifting priorities.

• Familiarity with tools for collaboration, project management, and workflow management.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401k

• PTO/paid sick leave

• Employee stock purchase plan

• Inclusive workplace culture

• Equal opportunity employment