Implementation Consultant I

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the deployment and implementation of the Entri Product Suite.

• Collaborate with clients, hospital operations, and applications/infrastructure teams to design, build, and implement solutions that enhance patient and user experience.

• Maintain standard workflows and develop educational resources for go-lives.

• Ensure accountability among stakeholders for the delivery of solutions.

• Lead cross-functional projects aimed at building and operationalizing business-to-consumer solutions.

• Identify subject matter experts, adhere to project timelines, and pinpoint, escalate, or resolve issues that affect delivery.

• Provide project updates and escalate matters when necessary to stakeholders.

• Suggest efficiencies, improvements, and expansion opportunities for product and process initiatives.

• Manage the timely and proficient delivery of application database builds.

• Define and gather the necessary data to construct applications within the scope of the contract, timeline, and budget.

• Analyze data and workflows to establish standard best-practice processes.

• Work in collaboration with client, operations, training, IT, and support teams to adhere to timelines and drive operational changes.

• Deliver training sessions and collaborate on the creation of educational materials.

• Lead database validation and conduct functional and integrated testing to ensure readiness for go-live.

• Develop a strong understanding of challenges within the healthcare industry, especially regarding patient access.

⛳️ Requirements

• Minimum of 2 years of experience in Healthcare/Technology.

• Knowledge of HIPAA regulations and the significance of patient data privacy.

• Proficient in computer applications, including Microsoft Word, Excel, PowerPoint, and Visio.

• Highly organized with excellent interpersonal skills.

• Strong verbal and written communication capabilities.

• Ability to present information clearly and respond to inquiries from managers, clients, office personnel, and colleagues.

• Strong problem-solving, analytical, and critical thinking abilities.

• Results-oriented and deadline-driven; capable of working in high-pressure environments and adapting to rapidly changing customer demands.

🏝️ Benefits

• Competitive benefits package.

• Opportunities for continuous learning, cross-group collaboration, and exploration of new career paths.

• Engaging work that positively impacts the communities we serve.

• Initiatives focused on community giving back.