HVAC Account Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Act as a representative for York Factory Direct while promoting the Bosch product line within the designated market.

• Market and sell residential and commercial HVAC equipment, components, and supplies to HVAC contractors.

• Recruit new York Dealers and onboard additional customers into the York network.

• Build relationships with current customers to enhance wallet share and overall market penetration.

• Gain a comprehensive understanding of both residential and commercial product lines.

• Assist both internal and external clients with technical commercial inquiries.

• Provide quotes for light commercial HVAC equipment and supplies.

• Recommend products and suggest alternative options to help customers reduce energy consumption and costs.

• Conduct proactive outreach to customers to boost sales and enhance profit margins.

• Process orders and monitor shipments as needed.

• Deliver post-sale support to clients.

• Manage product returns and educate customers on warranty procedures.

• Undertake other responsibilities as assigned.

⛳️ Requirements

• A High School Diploma or equivalent qualification.

• Over 5 years of experience in commercial HVAC technical knowledge.

• More than 5 years of experience in customer service roles.

• Background in supporting sales teams effectively.

• Familiarity with Windows and Microsoft Office software is preferred.

• Strong interpersonal skills, customer relationship management, and decision-making abilities are preferred.

• Excellent communication and organizational skills in a professional context are preferred.

• Proficient analytical skills along with a positive orientation towards human relations are preferred.

• Successful completion of a drug screening and background check prior to the start date is required.

🏝️ Benefits

• Ongoing leadership coaching throughout your professional journey.

• Comprehensive onboarding including programs, product, and company insights.

• Continuous access to sales leaders for inquiries and mentorship.

• A supportive and inclusive team culture.

• An equal opportunity employer, including provisions for individuals with disabilities and veterans.