Human Resources Specialist

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Oversee all elements of onboarding and offboarding for designated employees, collaborating with global internal teams such as Immigration and Payroll, as well as external service providers.

• Deliver expert-level support to clients by handling inquiries and providing guidance on benefits, international payroll, expense reporting, and various HR issues.

• Foster client relationships alongside the Client Services team.

• Offer prompt, customer-centric assistance throughout the employee lifecycle.

• Support swift onboarding processes while adhering to established resolution time service level agreements (SLAs).

• Administer and audit HR records, encompassing personal information, onboarding and offboarding documents, personal files, contracts, and role-specific data.

• Ensure adherence to local employment laws and alert relevant contacts when corrective measures are necessary.

• Stay informed about relevant Collective Agreements and collaborate with applicable teams to ensure compliance.

• Work alongside internal teams requiring regional expertise, including the maintenance of the Knowledge Base and Product Development.

• Proactively identify potential challenges, assist in root cause analysis, and facilitate appropriate resolutions.

• Aid in the training of new team members and contribute to additional business areas as assigned.

⛳️ Requirements

• Bachelor’s degree in Human Resources or equivalent experience.

• 4–6 years of regional Human Resources experience in Egypt.

• Proficient in both English and Arabic.

• Advanced understanding of employment law and local HR regulations.

• Outstanding organizational abilities and meticulous attention to detail, with the capacity to quickly absorb information.

• Excellent verbal and written communication, presentation, listening, and interpersonal skills.

• Technologically savvy, with experience in Google and Microsoft Office suites.

• Strong skills in conflict management and resolution.

• Friendly, professional, empathetic, and approachable nature.

• Attentive, honest, organized, and dedicated to consistently delivering a high level of service.

• Interest in international business and the capability to work effectively in a global context.

• Previous experience in an Employer of Record (EOR) or HR Outsourcing environment (preferred).

• Experience with CRM systems (preferred).

🏝️ Benefits

• Flexible Time Off – Take the time you need to recharge.

• Parental Leave – Support for growing families.

• Health and Dental Insurance – Where applicable, to cover you and your loved ones.

• Retirement Savings + Employee Incentive Plan – Plan for the future while sharing in our success.