Human Resources Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Deliver daily HR assistance to managers, franchise partners, and employees.

• Oversee HR documentation, employment contracts, employee records, templates, and HR systems, including TANDA and Humanforce.

• Organize HR, compliance, and system audits, which includes updates on awards/pay rates and necessary follow-ups.

• Aid in ensuring Australian employment compliance, encompassing Modern Awards, Enterprise Agreements, workplace policies, and WorkCover/claims management.

• Manage employee onboarding, offboarding, engagement surveys, retention, career development, recognition, and various People & Culture initiatives.

• Keep organizational charts, position descriptions, workplace access/security records, and general Support Office administration up to date.

• Administer visa and sponsorship processes, including documentation, costs, key dates, employee coordination, and liaison with external migration advisors.

• Create HR resources and offer guidance/training on policies, systems, compliance, and employment procedures.

• Ensure confidentiality and accurate record-keeping, escalating complex or high-risk issues to the HR Manager.

• Contribute to broader HR and People & Culture projects as needed.

⛳️ Requirements

• Candidate must be based in the Philippines.

• Prior experience in HR Administration, HR Coordination, People & Culture, or a related role is essential.

• Familiarity with supporting Australian businesses is required.

• Strong understanding of Australian employment laws and Modern Awards is crucial.

• Experience in a multi-site, hospitality, retail, franchise, or similarly fast-paced setting is highly advantageous.

• Proficiency in HR/workforce management systems such as TANDA or Humanforce is necessary.

• Strong skills in Microsoft Office, SharePoint, Monday.com, and reporting tools like Power BI are required.

• Knowledge of workplace health and safety and WorkCover procedures is important.

• Exceptional attention to detail is needed.

• Strong written and verbal communication abilities are essential.

• Highly organized, capable of managing multiple priorities and deadlines effectively.

• Ability to work independently while collaborating with managers and employees across various locations.

• Strong stakeholder management and relationship-building skills are required.

• Must maintain a high level of discretion and confidentiality when dealing with sensitive employee information.

• A practical, proactive, and solutions-oriented approach to HR administration is essential.

• Must disclose any existing ongoing roles or client engagements.

• LinkedIn profile must reflect the engagement as “Independent Contractor.”

🏝️ Benefits

• 100% remote work from home.

• Flexible time management as an independent contractor.

• Alignment with Australian business hours for collaboration while maintaining contractor flexibility.