Human Resource Solutions Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee HR processes such as the creation of handbooks, job descriptions, compensation evaluations, and compliance-related duties.

• Conduct interviews with clients and collaborate with HR Primary to develop and finalize employee handbooks.

• Complete Forms I-9, verify documentation, carry out audits, and maintain precise employee records.

• Reconcile benefits statements and assist with administration related to benefits.

• Support recruitment efforts by tracking candidate status in HRIS systems and managing follow-up communications.

• Carry out general administrative and clerical tasks, including preparing correspondence for clients and employees.

• Configure, maintain, and troubleshoot HRIS platforms such as Paylocity, ADP, Paycor, and similar systems.

• Execute system configuration updates that support HR, payroll, and benefits programs.

• Conduct system audits, testing, and diagnostics to ensure data integrity, accuracy, and functionality.

• Identify and resolve system errors, data discrepancies, and integration issues; escalate when necessary.

• Assist with system implementations and align systems with client HR programs.

• Engage directly with clients to support HR initiatives, system solutions, and issue resolution.

• Participate in client-facing meetings and support HR- and system-related discussions, initiatives, and deliverables.

• Collaborate with HR, Sales, and Managed Services teams to ensure successful outcomes and identify additional service opportunities.

• Identify and execute process and system enhancements.

• Optimize workflows, automations, and service delivery models.

• Perform other related duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Human Resources or a related field, or equivalent experience.

• A minimum of two (2) years of relevant experience is preferred.

• Required hands-on experience with HRIS platforms like Paylocity, ADP, Paycor, or similar systems.

• Preferred experience in supporting system configurations, audits, or implementations.

• SHRM-CP credential is preferred.

• Experience in payroll and benefits is preferred.

• Exceptional verbal and written communication skills.

• Strong interpersonal and customer service abilities.

• Excellent organizational skills with keen attention to detail.

• Strong time management skills with a proven track record of meeting deadlines.

• Ability to work effectively in a fast-paced and occasionally stressful environment.

• Proficient in Microsoft Office Suite or related software.

• Strong analytical and problem-solving abilities, especially concerning HR systems and data.

• Capability to sit for prolonged periods while working at a desk and on a computer.

• Must be able to lift up to 15 pounds occasionally.

• Must be able to participate in or facilitate video conferences and virtual meetings.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.