Human Resource Solutions Specialist

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee HR processes, which encompass the creation of handbooks, crafting job descriptions, conducting compensation analyses, and handling compliance-related activities.

• Conduct interviews with clients and collaborate with HR Primary to develop and finalize employee handbooks.

• Complete Forms I-9, verify necessary documentation, perform audits, and ensure the maintenance of precise employee records.

• Reconcile benefits statements and assist with the administration of benefits-related tasks.

• Facilitate recruitment coordination by tracking candidate status in HRIS systems and managing follow-up communications.

• Execute general administrative and clerical duties, including the preparation of correspondence for clients and employees.

• Configure, maintain, and troubleshoot HRIS platforms such as Paylocity, ADP, Paycor, and similar systems.

• Implement system configuration updates to support HR, payroll, and benefits programs.

• Conduct system audits, testing, and diagnostics to ensure data integrity, accuracy, and functionality.

• Identify and rectify system errors, data discrepancies, and integration challenges; escalate issues as necessary.

• Assist in system implementations and ensure alignment with client HR programs.

• Engage directly with clients to support HR initiatives, offer system solutions, and resolve issues.

• Participate in client-facing meetings to support discussions, initiatives, and deliverables related to HR and systems.

• Collaborate with HR, Sales, and Managed Services teams to achieve successful outcomes and identify opportunities for additional services.

• Recognize and implement improvements in processes and systems.

• Support the optimization of workflows, automations, and service delivery models.

• Perform other related duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Human Resources or a related field, or equivalent experience.

• A minimum of two (2) years of relevant experience is preferred.

• Required hands-on experience with HRIS platforms such as Paylocity, ADP, Paycor, or similar systems.

• Preferred experience in supporting system configurations, audits, or implementations.

• SHRM-CP credential is preferred.

• Payroll and benefits experience is preferred.

• Exceptional verbal and written communication skills.

• Strong interpersonal and customer service abilities.

• Excellent organizational skills with a keen attention to detail.

• Effective time management skills with a demonstrated ability to meet deadlines.

• Capability to function effectively in a fast-paced and sometimes high-pressure environment.

• Proficient in Microsoft Office Suite or related software.

• Strong analytical and problem-solving skills, especially in relation to HR systems and data.

• Ability to participate in or facilitate video conferences and virtual meetings.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations available for individuals with disabilities.

• Fully remote work arrangement.