Human Resource Solutions Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee HR processes, including the development of handbooks, job descriptions, compensation assessments, and compliance-related activities.

• Conduct interviews with clients and collaborate with HR Primary to create and finalize employee handbooks.

• Complete Forms I-9, verify documentation, conduct audits, and maintain precise employee records.

• Reconcile benefits statements and provide assistance with benefits-related administration tasks.

• Aid in recruitment coordination, including monitoring candidate status in HRIS systems and managing follow-up communications.

• Carry out general administrative and clerical responsibilities, including preparing correspondence for clients and employees.

• Configure, maintain, and troubleshoot HRIS platforms, such as Paylocity, ADP, Paycor, and similar systems.

• Implement system configuration updates that support HR, payroll, and benefits programs.

• Conduct system audits, testing, and diagnostics to guarantee data integrity, accuracy, and functionality.

• Identify and rectify system errors, data inconsistencies, and integration issues, escalating when necessary.

• Assist with system implementations to ensure alignment with client HR programs.

• Engage directly with clients to support HR initiatives, system solutions, and problem resolution.

• Participate in client-facing meetings to support HR and system-related discussions, initiatives, and deliverables.

• Collaborate with HR, Sales, and Managed Services teams to achieve successful outcomes and identify opportunities for additional services.

• Recognize and implement process and system improvements to enhance efficiency, scalability, and user experience.

• Support continuous optimization of workflows, automation, and service delivery models.

• Perform other related duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Human Resources or a related field and/or equivalent experience.

• A minimum of two (2) years of relevant experience is preferred.

• Hands-on experience with HRIS platforms such as Paylocity, ADP, Paycor, or similar systems is required.

• Experience in supporting system configurations, audits, or implementations is preferred.

• SHRM-CP credential is preferred.

• Experience in payroll and benefits is preferred.

• Strong verbal and written communication skills.

• Excellent interpersonal and customer service abilities.

• Outstanding organizational skills and attention to detail.

• Strong time management skills with a proven ability to meet deadlines.

• Ability to operate effectively in a fast-paced and sometimes stressful environment.

• Proficient in Microsoft Office Suite or equivalent software.

• Strong analytical and problem-solving skills, particularly in relation to HR systems and data.

• Ability to sit for extended periods at a desk and work on a computer.

• Must be able to lift up to 15 pounds occasionally.

• Must be capable of participating in or facilitating video conferences and virtual meetings.

🏝️ Benefits

• Equal opportunity employment.

• Reasonable accommodation for individuals with disabilities.

• Remote work arrangement.